Jeah Manacpo Herbas

• nTake and relay food & beverage orders.

• Serve food & beverage to guests.

• Check on guest satisfaction.

• Handle coplaints & concerns of customers.

• Provide food & beverage product knowledge.

• Answers calls , guest inquiries and In Room Dining orders and requests.

•Handles cash.

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

• Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
• Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
• Collaborated with team members to streamline processes and improve overall service efficiency.
• Assisted customers with inquiries, resolving issues promptly for improved customer retention.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Answered questions about store policies and addressed customer concerns.

• Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
• Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
• Collaborated with team members to streamline processes and improve overall service efficiency.
• Assisted customers with inquiries, resolving issues promptly for improved customer retention.