Janvil Rose Galindez
Senior Marketing Consultant
Upper Banika ,Lahug Cebu City
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
14
14
years of professional experience
11
11
years of post-secondary education
Work History
Marketing Associate
A STAR MEDIA MARKETING
AS FORTUNA ,Mandaue City Cebu
06.2022 - 01.2023
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Developed pre-season marketing plans to support department and divisional product strategies.
- Used Traditional and Digital marketing techniques to maximize brand exposure and maintain existing customer loyalty.
- Developed marketing strategies and resolved problems to drive sales.
- Developed and implemented international sales strategies.
Sales Representative
Diamond Media Press
Mambaling ,Cebu City
06.2019 - 01.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Senior Publicist
Diamond Media Press
Mambaling , Cebu City
06.2019 - 06.2022
- Collaborated with media representatives to optimize coverage of special events.
- Wrote press materials and delivered presentations to media representatives.
- Handled all marketing, social media interactions and other promotional initiatives
- Developed creative pitches and targeted outreach lists.
Book Consultant
Diamond Media Press
Mambaling Cebu City
06.2019 - 06.2022
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
Literary Expert (FREELANCE)
DC LITERARY FIRM
CEBU CITY (remotely), PHILIPPINES
09.2022 - Current
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
Literary Expert
DC LIterary Firm
Cebu City, Philippines
Jun.2022 - Current
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Credit Card Fraud Analyst
JP MORGAN CHASE
IT PARK, LAHUG CEBU CITY
03.2017 - 02.2019
- Analyzed financial statements, bank records and government databases to identify fraud and other instances of financial crimes.
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties.
- Conducted interviews with suspects and filed reports of findings.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
Customer Retention Specialist
CONVERGYS PHILIPPINES (CONCENTRIX NOW)
ASIATOWN PARK LAHUG ,CEBU CITY
11.2011 - 03.2017
- Developed product demonstrations and presentations for customers.
- Adhered to appropriate legal scripting when required.
- Developed new strategies for customer retention activities.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promoted available products and services to customers during service, account management, and order calls.
TEAMLEADER
ZYLUN PHILIPPINES
LAHUG CEBU CITY
03.2009 - 09.2011
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Bachelor of Arts - Psychology
UNIVERSITY OF BOHOL
TAGBILARAN CITY ,BOHOL 06.2000 - 03.2007
Bachelor of Arts - Mass Communication (under Grad)
LOURDES COLLEGE
CAGAYAN DE ORO CITY 06.2000 - 05.2001
High School Diploma -
TABU AN NATIONAL HIGH SCHOOL
TABUAN GARCIA HERNANDEZ BOHOL 06.1996 - 06.1999
Skills
Product promotions
Accomplishments
- Ranked AS TOP 2 SALES AGENT FOR THE MONTH OF SEPTEMBER FOR [A STAR MEDIA WHOLE SITE ] for THE YEAR 2022.
- Managed [TO CLOSE 5-10 CLIENTS PER MONTH] opportunities per month.
- Grew territory from $1000 MONTHLY QUOTA to $2199 DURING MY FIRST MONTH.
- Ranked AS TOP 3 SALES AGENT FOR QUARTER 3 FOR THE WHOLE SITE AWARDED LAST SEPTEMBER 2022.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Literary Expert (FREELANCE)
DC LITERARY FIRM
09.2022 - Current
Marketing Associate
A STAR MEDIA MARKETING
06.2022 - 01.2023
Literary Expert
DC LIterary Firm
Jun.2022 - Current
Sales Representative
Diamond Media Press
06.2019 - 01.2023
Senior Publicist
Diamond Media Press
06.2019 - 06.2022
Book Consultant
Diamond Media Press
06.2019 - 06.2022
Credit Card Fraud Analyst
JP MORGAN CHASE
03.2017 - 02.2019
Customer Retention Specialist
CONVERGYS PHILIPPINES (CONCENTRIX NOW)
11.2011 - 03.2017
TEAMLEADER
ZYLUN PHILIPPINES
03.2009 - 09.2011
Bachelor of Arts - Psychology
UNIVERSITY OF BOHOL
06.2000 - 03.2007
Bachelor of Arts - Mass Communication (under Grad)
LOURDES COLLEGE
06.2000 - 05.2001
High School Diploma -
TABU AN NATIONAL HIGH SCHOOL
06.1996 - 06.1999
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