KATRINA BULA
Greenmark Homes 2, Malagasang 2B, IMUS, CAVITE
Summary
Dynamic operations professional with extensive experience at Alfamart Trading Philippines, excelling in store management and process improvements. Proven ability in training staff and enhancing customer satisfaction through effective problem-solving. Skilled in inventory management and operational efficiency, driving sales growth and fostering team collaboration.
Overview
10
10
years of professional experience
Work History
OPERATIONS PLANNING AND CONTROL ASSISTANT
ALFAMART TRADING PHILIPPINES
03.2024 - Current
- Analyzed sales data, monitored store performance, and supported planning for new store openings, stock allocations, and process improvements to boost efficiency and customer satisfaction.
- coordinated with store supervisors, warehouse, and logistic teams to ensure accurate inventory replenishment, timely reporting, and resolution of operational issues.
STORE LEADER
ALFAMART TRADING PHILIPPINES
06.2021 - 02.2024
- Supervised daily store operations, including staff management, cash handling, and customer service to ensure smooth workflow and sales performance.
- Planned and executed in-store promotions and merchandising strategies to drive customer engagement and boost sales.
- Handled customer concerns, resolved issues promptly, and maintained a positive shopping experience to build customer loyalty.
SHIFT LEADER
ALFAMART TRADING PHILIPPINES
07.2018 - 07.2021
- Managed store operations during assigned shifts, ensuring staff productivity, proper task delegation, and smooth customer transactions.
- Provided guidance and training to team members, ensuring compliance with company standards and policies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
CASHIER
SHOPWISE HYPERMARKET
11.2017 - 06.2018
- Handles customer transactions efficiently and accurately, including receiving payments, issuing receipts and providing excellent service at the point of sale.
PRODUCTION OPERATOR
YAZAKI PHILIPPINES
06.2015 - 06.2016
- Assembles and inspect wiring harnesses by following technical specifications and safety standards to ensure reliable electrical connections for automotive.
Education
Bachelor of Science - TOURISM
EASTERN SAMAR STATE UNIVERSITY- BORONGAN
Borongan, Eastern Samar, Philippines03-2009
Skills
- Time Management and Multitasking
- Training and Staff Development
- Problem Solving and Critical Thinking
- Store Operations Proficiency
Languages
English
Intermediate (B1)
Timeline
OPERATIONS PLANNING AND CONTROL ASSISTANT
ALFAMART TRADING PHILIPPINES
03.2024 - Current
STORE LEADER
ALFAMART TRADING PHILIPPINES
06.2021 - 02.2024
SHIFT LEADER
ALFAMART TRADING PHILIPPINES
07.2018 - 07.2021
CASHIER
SHOPWISE HYPERMARKET
11.2017 - 06.2018
PRODUCTION OPERATOR
YAZAKI PHILIPPINES
06.2015 - 06.2016
Bachelor of Science - TOURISM
EASTERN SAMAR STATE UNIVERSITY- BORONGAN
Similar Profiles
Jessica N. LarosaJessica N. Larosa
Store Crew/Sales Cashier at Alfamart Trading Philippines, Inc.Store Crew/Sales Cashier at Alfamart Trading Philippines, Inc.
Trisha CanozaTrisha Canoza
Store Crew Member at Alfamart Trading Philippines, Inc.Store Crew Member at Alfamart Trading Philippines, Inc.
Allyssa Mae CruzAllyssa Mae Cruz
IT Supervisor at Alfamart Trading Philippines, IncIT Supervisor at Alfamart Trading Philippines, Inc
MONICA INCOYMONICA INCOY
Talent Acquisition Specialist at 2X Marketing PhilippinesTalent Acquisition Specialist at 2X Marketing Philippines
ANDREW JUDE BASINILLOANDREW JUDE BASINILLO
Team Manager | Management Trainee at Genpact PhilippinesTeam Manager | Management Trainee at Genpact Philippines