Summary
Overview
Work History
Education
Skills
Timeline
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Trisha Canoza

Business
San Luis Pampanga

Summary

Dynamic and results-driven professional with a proven track record at Alfamart Trading Philippines, Inc. Excels in customer service and inventory management, consistently exceeding sales targets through effective upselling. Strong technical knowledge and commitment to workplace safety ensure a clean, organized environment that enhances customer satisfaction.

Overview

4
4
years of professional experience

Work History

Store Crew Member

Alfamart Trading Philippines, Inc.
09.2020 - 06.2023
  • Increased store cleanliness with regular sweeping, mopping, and sanitizing of high-touch areas.
  • Provided exceptional customer service by actively listening to customer needs and offering relevant solutions based on their preferences.
  • Streamlined inventory management by conducting regular audits and updating stock levels accordingly.
  • Contributed to a positive work environment by consistently arriving on time and being prepared for shifts.
  • Exceeded daily sales targets through upselling techniques while maintaining genuine connections with customers.

Service Crew

Jollibee Foods Corporation (JFC)
06.2019 - 04.2020
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.

Education

Bachelor of Science - Hospitality And Tourism Management

Our Lady of Mercy
Pulilan, Province Of Bulacan, Philippines
04.2001 -

High School Diploma -

STI Baliuag
Baliuag, Province Of Bulacan, Philippines
04.2001 -

Skills

    Store maintenance

    Workplace safety

    Cash handling accuracy

    Customer service

    Competitive

    Technical knowledge

    Marketing strategies

Timeline

Store Crew Member

Alfamart Trading Philippines, Inc.
09.2020 - 06.2023

Service Crew

Jollibee Foods Corporation (JFC)
06.2019 - 04.2020

Bachelor of Science - Hospitality And Tourism Management

Our Lady of Mercy
04.2001 -

High School Diploma -

STI Baliuag
04.2001 -

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