Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Tools and platforms I am proficient in
Accomplishments
Timeline
Gem Vijay Carriaga

Gem Vijay Carriaga

Experienced Executive Assistant l Social Media Management l Administrative Support
Cagayan De Oro

Summary

I provide executive assistance and social media management, ensuring efficient operations and an impactful online presence. Streamlining processes and handling routine tasks, I help CEOs and business owners reclaim their time, focus on their expertise, and drive their businesses forward with renewed energy and purpose. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 2 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

2
2

Executive Virtual Assistant

1
1
Certificate
4
4

Sales and Customer Service

Work History

General Virtual Assistant

The HR Dept
10.2022 - 09.2024
  • Maintained well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
  • Assisted in content creation for blog posts, newsletters, presentations, and marketing materials to expand company outreach.
  • Managed CRM input, exports and clean up.
  • Managed social media accounts for increased brand visibility, engagement, and growth across multiple platforms.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Developed creative design for print materials, banners and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.

SALES AND CUSTOMER SERVICE / SOCIAL MEDIA MANAGER

GLOBE TELECOM
4 2018 - 9 2022
  • Streamlined internal processes for improved efficiency, leading to higher productivity in sales and customer support teams.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition.
  • Optimized use of CRM software, enabling better tracking of leads, contacts, and deals for increased sales effectiveness.
  • Established strong client relationships by conducting regular follow-ups and maintaining open communication.
  • Increased customer engagement through social media
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition

Education

BACHELOR OF SCIENCE IN BUSINESS ADDMINISTRATION - HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT

Governor Alfonso D. Tan College, Tangub City, Philippines
06.2013 - 2017.03

Skills

Calendar Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Professional Diploma of Virtual Executive Assistant by MTF Institute

Tools and platforms I am proficient in

  • Asana
  • Microsoft 365
  • G Suite
  • Slack
  • ClickUP
  • SugarCRM
  • Salesforce
  • LinkedIn
  • Canva
  • Astonish
  • WordPress
  • Google Workspace
  • Calendly
  • Meta
  • Monday.com

Accomplishments

  • Maintained well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
  • Assisted in content creation for blog posts, newsletters, presentations, and marketing materials to expand company outreach.
  • Managed CRM input, exports and clean up.
  • Managed social media accounts for increased brand visibility, engagement, and growth across multiple platforms.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Developed creative design for print materials, banners and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Supported project management with task delegation, progress tracking, and deadline monitoring to ensure timely completion.
  • Maintained well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.

Timeline

Professional Diploma of Virtual Executive Assistant by MTF Institute

10-2024
General Virtual Assistant - The HR Dept
10.2022 - 09.2024
Governor Alfonso D. Tan College - BACHELOR OF SCIENCE IN BUSINESS ADDMINISTRATION, HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
06.2013 - 2017.03
SALES AND CUSTOMER SERVICE / SOCIAL MEDIA MANAGER - GLOBE TELECOM
4 2018 - 9 2022
Gem Vijay CarriagaExperienced Executive Assistant l Social Media Management l Administrative Support