ELAINE DE LOS REYES
General Virtual Assistant
City Of Binan
Summary
Experienced in remote work, demonstrating exceptional multitasking and organizational skills. Specializes in administrative and support tasks. Proven ability to streamline processes and improve efficiency using technology and communication tools. Seeking a new opportunity to apply and expand diverse skill set in a dynamic environment.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
General Virtual Assistant
Adapting Social
02.2024 - 07.2024
- Provides administrative support to the Director of New Partnership and POD Leader to ensure efficient daily operations
- Assists in scheduling meetings internally and externally
- Take detailed notes on client meetings and provide a full recap
- Recording meeting notes to the project management software and compiles action items to create and assign tasks to necessary team members when applicable
- Helps to prepare agendas for meetings in advance, and follows up on projects related to the meeting
General Admin. Assistant
Elite Home Advisors
04.2021 - 01.2024
- Assist in Onboarding and Offboarding of agents
- General upkeep of data in CRM's
- Calendar & Email Management
- Facilitate agent training
- Keeping and generating reports and distributing them to the proper department
- Results-oriented with exceptional communication and networking skills
- Extremely motivated to successfully work in a team environment, constantly developing my skills independently and growing professionally
- Seeking a challenging position to apply my administrative skills and implementing innovative solutions for complex challenges
- I have proven track record of success in project management, problem-solving, and cross-functional collaboration
General Admin. Assistant
Fairway Independent Mortgage
10.2016 - 04.2021
- Update client's contact and mailing list in Salesforce
- Manage social media account
- Generate daily, weekly, & monthly reports
- Do follow-up calls to clients who are interested in the service
Collections Representative
GENPACT & CONVERGYS
01.2009 - 12.2016
- Handles 30 - 160 days past due
- Negotiating payment terms & offer payment options
- Skip Tracing
Education
Associate of Applied Science - Computer Programming
AMA Computer Learning Center
Binan, Province Of Laguna, Philippines 05.2001 -
Skills
Negotiation skills
Organization & Time Management
Problem Solving Skills
Basic video and picture editing
Customer support
Calendar management
Online research
Spreadsheet management
Report preparation
CRM management
Audio transcription
Microsoft office
Certification
ICC online Learning Center with Rick Fuller certified in Admin, Hiring process, and Time Management