Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
MARIA ANGELICA ENGRACIA

MARIA ANGELICA ENGRACIA

Cagayan de Oro City

Summary

Experienced and customer-focused professional with nearly 3 years in the hospitality industry, seeking to transition into the dynamic field of marketing. Ready to apply exceptional interpersonal skills and creativity in a sales department to contribute to the success of a marketing team. Proven track record of providing excellent customer service and a passion for building strong relationships. Confident in ability to effectively communicate and engage with clients. Excited to utilize expertise in delivering exceptional experiences to drive sales and contribute to company growth.

Overview

7
7
years of professional experience

Work History

Passenger Service Agent

MacroAsia Airport Services Corporation
01.2023 - Current
  • Check in agent and under training for Team Leader
  • Boarding gate, Aircraft and Ramp Agent

Restaurant Receptionist

Limketkai Luxe Hotel
01.2022 - 01.2023
  • Welcomes the guest and visitors that arrives at the restaurant
  • Answers calls regarding queries about table and event reservation

Passenger Service Agent

1Aviation Ground Handling Services
01.2018 - 01.2020
  • Check-In Counter
  • Boarding Gate Agent

Education

Bachelor of Science - Tourism Management

Liceo de Cagayan University
01.2018

Skills

  • Interpersonal Communication
  • Customer Service
  • Adaptability & Flexibility
  • Team Player
  • Communication Skills
  • Initiative
  • Computer Literate

References

Arvin Henrik Austin, Mantuhac, MacroAsia PSD/ Supervisor, arvinhenrikaustinm@gmail.com, 09925309289, MacroAsia PSD

Timeline

Passenger Service Agent

MacroAsia Airport Services Corporation
01.2023 - Current

Restaurant Receptionist

Limketkai Luxe Hotel
01.2022 - 01.2023

Passenger Service Agent

1Aviation Ground Handling Services
01.2018 - 01.2020

Bachelor of Science - Tourism Management

Liceo de Cagayan University
MARIA ANGELICA ENGRACIA