Experienced with team leadership, staff supervision, and administrative management. Utilizes organizational and multitasking skills to ensure smooth office operations. Track record of successfully implementing process improvements and enhancing team productivity.
Overview
13
13
years of professional experience
Work History
Administrative Supervisor
Macroasia Airport Services Corporation
07.2022 - Current
Administrative Supervisor
Trained new employees on company policies, procedures, software applications.
Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Updated reports, managed accounts, and generated reports for company database.
Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
Training Assistant
Macroasia Airport Services Corporation
03.2022 - 07.2022
Training Assistant
Organized training materials inventory, streamlining access to resources for trainers and participants alike.
Managed the coordination of training schedules, ensuring timely delivery of all programs and events.
Facilitated virtual, in-person and blended learning sessions.
Operations Agent
Aerodelta Aviation Solution Inc.
01.2021 - 03.2022
Operations agent
Liaised documents with local authority in line with operational requirements
Planning Supervisor
Macroasia Airport Services Corporation
09.2017 - 10.2020
Company Overview: under Philippine Airlines
Planned manpower allocation for client airline
Senior Agent Operations Agent
Macroasia Airport Services Corporation
07.2015 - 09.2017
Company Overview: under Philippine Airlines
Oversaw daily operations at the agency, ensuring compliance with all industry regulations and guidelines.
Marketing Assistant
Staff Alliance Inc.
01.2012 - 05.2012
Company Overview: servicing Manulife Philippines
Integrated Sales Support - Marketing Assistant
Education
Bachelor of Science - International Business and Entrepreneurial Management
San Beda College
Mendiola, Manila
01.2011
High school -
St. Mary's Academy
Pasay City
01.2007
Elementary school -
St. Mary's Academy
Pasay City
01.2003
Skills
Office 365 Applications
MS office suite
Excellent communication
Ability to work well on various shifts
Accuracy and Attention to detail
Adaptability and Flexibility
Scheduling and calendar management
Database administration
Information management
Deadline oriented
Data analysis and modeling
Decision-making
Phone and email etiquette
Timeline
Administrative Supervisor
Macroasia Airport Services Corporation
07.2022 - Current
Training Assistant
Macroasia Airport Services Corporation
03.2022 - 07.2022
Operations Agent
Aerodelta Aviation Solution Inc.
01.2021 - 03.2022
Planning Supervisor
Macroasia Airport Services Corporation
09.2017 - 10.2020
Senior Agent Operations Agent
Macroasia Airport Services Corporation
07.2015 - 09.2017
Marketing Assistant
Staff Alliance Inc.
01.2012 - 05.2012
Bachelor of Science - International Business and Entrepreneurial Management
San Beda College
High school -
St. Mary's Academy
Elementary school -
St. Mary's Academy
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Lead Passenger Service Agent/LC Coordinator at MacroAsia Airport Services CorporationLead Passenger Service Agent/LC Coordinator at MacroAsia Airport Services Corporation