Jian Josiah Ruiz

Providing assistance with check-in, ticketing, and boarding procedures, verified travel documents (passports, visas, boarding passes) to ensure compliance with airline and immigration regulations, handled passenger inquiries and resolved issues related to seating issues, flight schedules, and gate changes, ensured customer satisfaction by delivering high-quality service in high-pressure, fast-paced airport environments.

• Committee of Tourism

- Implementing policies and programs of the Tourism of the City of Manila, conducting daily inspections in bars, hotels, and restaurants, accommodating and answering clients' queries, providing certificates to those who met the Manila government's standards.

• Tour Guide at the Manila Clock Tower Museum

- Planned and conducted engaging tours for individuals and groups, providing historical, cultural, and practical information about the attraction, resolved issues quickly and professionally, demonstrating strong problem-solving and interpersonal skills.

• Administrative Division

- Maintained confidential documents and ensured compliance with data protection and organizational policies, assisted in the implementation and monitoring of administrative policies, procedures, and protocols.

• - Assisted in preparing policy briefs, memos, and communication materials for internal and public use, observed and participated in interagency meetings to gain insight into health policy development, helped monitor compliance with local health regulations and contributed to reports on public health standards.