Alvin Avelino
Senior Sales Manager
Los Banos, Province of Laguna
Summary
Dynamic professional with a proven track record at MJ Lopez Media, excelling in customer service and CRM management. Leveraged attention to detail to enhance client experiences and drive engagement through innovative social media strategies. Achieved sales goals by fostering strong relationships and implementing effective sales techniques, resulting in significant revenue growth.
Overview
5
5
years of professional experience
Work History
GHL Virtual Assistant
MJ Lopez Media
06.2024 - 01.2026
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
Social Media Manager
MJ Lopez Media
06.2024 - 01.2026
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
GHL /CRM Specialist
MJ Lopez Media
06.2024 - 01.2026
- CRM management
- Sales Funnel Automation
- E-mail Marketing
Sales Executive
MJ Lopez Life and Business
09.2020 - 01.2026
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Set up appointments with potential and current customers to promote new products and services.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Education
Associate of Science - Computer Science
Asian Institute of Computer Studies
Calamba, Province Of Laguna, Philippines 04.2001 -
Skills
Customer service
Timeline
GHL Virtual Assistant
MJ Lopez Media
06.2024 - 01.2026
Social Media Manager
MJ Lopez Media
06.2024 - 01.2026
GHL /CRM Specialist
MJ Lopez Media
06.2024 - 01.2026
Sales Executive
MJ Lopez Life and Business
09.2020 - 01.2026
Associate of Science - Computer Science
Asian Institute of Computer Studies
04.2001 -