RYAN BALLARAN
Technical Support And Customer Service For Financial Account
Las Pinas City,Metro Manila
Summary
With a wealth of experience in financial support customer service and mobile app assistance, excel in providing top-notch solutions to clients navigating complex financial systems. Expertise lies in troubleshooting issues, offering guidance on account management, and ensuring seamless experiences through mobile applications. Dedicated to delivering unparalleled support, fostering trust, and educating customers about their account.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Operations Representative
Capital One Philippines
Muntinlupa City
9 2019 - Current
Technical Support Representative
Concentrix Philippines (Formerly Convergys Philippines)
Makati City
08.2018 - 08.2019
Customer Service Representative
Alorica Teleservices Inc.
Muntinlupa City
03.2015 - 08.2018
Education
Hotel and Restaurant Management (Undergraduate) -
St. Mary's College of Mariduque
Boac Marinduque 01.2007 - 04.2009
Hotel and Restaurant Management -
ABE International College of Business And Accountancy
Taft Avenue, Ermita, Manila 01.2006 - 04.2007
Skills
Analytical Thinking
undefinedReferences
- Claudine Reyes Unit Manager at Capital One Philippines 09285201905
- Alex Noriega Unit Manager at Capital one Philippines 09182478196
Timeline
Technical Support Representative
Concentrix Philippines (Formerly Convergys Philippines)
08.2018 - 08.2019
Customer Service Representative
Alorica Teleservices Inc.
03.2015 - 08.2018
Hotel and Restaurant Management (Undergraduate) -
St. Mary's College of Mariduque
01.2007 - 04.2009
Hotel and Restaurant Management -
ABE International College of Business And Accountancy
01.2006 - 04.2007
Sr. Operations Representative
Capital One Philippines
9 2019 - Current
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