Ruby Rose L. Sambahon
Taytay
Summary
Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings. Also, to get an opportunity where I can make the best of my potential and contribute to the organization's growth. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Collection Assistant & Customer Service Representative
Chailease Berjaya Finance Corporation
09.2019 - Current
- Prepare & Consolidating Reports for Daily & Monthly
- Field Report
- Daily Aging (account aging)
- List of Accounts
- Customer Service Report
- ROPA report
- Insurance Report
- Performs clerical duties such as sorting and filing documents as needed
- Posting of customer payments by recording cash and check collections in the system
- Answering Customer Inquiries
- Address customer issues and resolve them in a timely and efficient manner
- Calling Customer about their due & concern
- Preparing Statement of Accounts
- Checking /Analyzing history of client's payment
- Preparing Derogatory Letter, Collection Letter, Demand Letter, Notice of Dishonor & Insurance Letter for past due account
- Assisting ROPA Team to terminate the Account
- Handling Petty Cash for Reimbursement & Cash Advance
- Filing Documents
Education
Bachelor of Science - Business Administration, Financial Management
Cainta Catholic College
Cainta, Rizal01.2019
Secondary -
Benjamin B. Esquerra Memorial National High School
Taytay, Rizal01.2015
Primary -
Rosario Ocampo Elementary School
Taytay, Rizal01.2012
Skills
- Can work under pressure
- Adaptability
- Good communication
- Leadership
- Basic knowledge in Ms Word
- Basic knowledge in Excel
- Basic knowledge in Power Point
- Decision Making
- Time Management
- Maintain solid customer relationships
- Data Management
- Customer Negotiation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Adaptability and Flexibility
- Effective Communication
- Negotiation and Resolution
- Payment Processing
- Paperwork Processing
- Service Quality Standards
Accomplishments
- Top Student
- Scholar Student
Training Internship
- Robinsons Land Corporation
- Chailease Berjaya Finance Corporation
Personal Information
- Age: 26
- Citizenship: Filipino
- Father's Name: Rodolfo Lazaro
- Mother's Name: Judith Lazaro
- Date of Birth: 10/27/98
- Gender: Female
- Religion: Iglesia Ni Cristo
Timeline
Collection Assistant & Customer Service Representative
Chailease Berjaya Finance Corporation
09.2019 - Current
Secondary -
Benjamin B. Esquerra Memorial National High School
Primary -
Rosario Ocampo Elementary School
Bachelor of Science - Business Administration, Financial Management
Cainta Catholic College
Similar Profiles
FARAH WAHIDA MAZLANFARAH WAHIDA MAZLAN
Executive at Chailease Berjaya Credit Sdn BhdExecutive at Chailease Berjaya Credit Sdn Bhd
Wahyu PerdamaianWahyu Perdamaian
Field Collection at PT CHAILEASE FINANCE INDONESIAField Collection at PT CHAILEASE FINANCE INDONESIA
Jen Hsiang ZinJen Hsiang Zin
Assistant Vice President at Chailease Finance Co., LtdAssistant Vice President at Chailease Finance Co., Ltd