To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Virtual Assistant
Walmart
08.2021 - 02.2023
Enhanced client satisfaction by efficiently managing and organizing schedules, and product listings.
Uploaded files for team use on Google sheets.
Performed research to collect and record industry data.
Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
BPO Customer Support
Aditya Birla Minacs
08.2012 - 12.2012
Enhanced customer satisfaction by resolving issues promptly and professionally.
Collaborated with cross-functional teams to improve overall product quality and customer experience.
Actively participated in company-wide initiatives focused on improving overall customer satisfaction rates.
Troubleshot and resolved customer complaints and issues.