RENE S. RENEGADO
73 SAN MIGUEL NABUA, CAMARINES SUR,PHILIPPINES
Summary
Calm and adaptable support professional with a background in customer service, complaints handling and team collaboration. Handles varied tasks, escalates issues appropriately and contributes to a positive service experience.
Overview
1
1
Language
8
8
years of professional experience
Work History
ADMINISTRATIVE AIDE
LOCAL GOVERNMENT UNIT
NABUA, CAMARINES SUR, PHILIPPINES
01.2025 - Current
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Coordinated travel arrangements and accommodations for staff, significantly reducing travel expenses and time.
FIRE AIDE
LOCAL GOVERNMENT UNIT
NABUA, CAMARINES SUR, PHILIPPINES
01.2023 - 12.2024
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
Service Crew Member
Burger King
MANILA CITY, PHILIPPINES
02.2019 - 06.2020
- Helped kitchen staff prepare food during busy service periods, including preparing ingredients and plating meals.
- Maintained high standards of hygiene, regularly cleaning and sanitising tables, counters, and service areas.
- Stayed strictly within food hygiene regulations, safety procedures and sanitary requirements while preparing and serving food.
- Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.
- Delivered food and drinks to customers promptly when required by bar or kitchen staff.
- Adhered to food safety regulations and guidelines, contributing to a safe and compliant working environment.
- Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
- Assisted in inventory management, conducted stock takes, and reordered supplies to prevent shortages.
Education
Bachelor of Science - TOURISM MANAGEMENT
LA CONSOLACION COLLEGE
IRIGA CITY01-2017
Skills
- Records management
- Office equipment operation
- Microsoft Excel
- Travel coordination
- Inventory control
- Administrative support
- Customer service
- Team collaboration
- Flexibility in task handling
Languages
English
Intermediate
B1
Timeline
ADMINISTRATIVE AIDE
LOCAL GOVERNMENT UNIT
01.2025 - Current
FIRE AIDE
LOCAL GOVERNMENT UNIT
01.2023 - 12.2024
Service Crew Member
Burger King
02.2019 - 06.2020
Bachelor of Science - TOURISM MANAGEMENT
LA CONSOLACION COLLEGE