Summary
Overview
Work History
Education
Skills
Timeline
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RENALYN SIMBAHON

Maasin, Southern Leyte

Summary

Proven expertise in lead generation and CRM navigation, demonstrated through successful appointment setting and customer engagement at TAFT HOME BUYERS. Skilled in building confidence and maintaining stress tolerance, I excel in persuasive communication and efficient task management, significantly increasing client interest. Fluent in English, my background includes enhancing customer experiences and achieving sales targets.

Overview

6
6
years of professional experience

Work History

VA- COLD CALLER & APPOINTMNENT SETTER

TAFT HOME BUYERS
10.2022 - 05.2025
  • Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
  • Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
  • Conducted outreach to potential sellers, effectively generating leads through cold calling techniques.
  • Increased and developed persuasive scripts to enhance communication and improve engagement with prospective clients.

Appointment Setter

MEBS CALL CENTER MAASIN
02.2022 - 08.2022
  • Set appointments with salespeople and potential customers.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Answered phone calls and answered questions from potential customers.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

Retail Sales Associate

Jollibee
10.2019 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Science - Business Administration

College of Maasin (CM)
Maasin, Southern Leyte, Philippines
01-2023

Bachelor of Science - Accounting

Saint Joseph College (SJC)
Maasin, Southern Leyte, Philippines
08-2019

Skills

  • COMPUTER LITERATE (Emails, Word Processing, PowerPoint)
  • Fluent in English (reading and writing)
  • Attention to detail
  • Confidence building
  • CRM navigation
  • Patience and persistence
  • Stress tolerance
  • Lead generation
  • Objection handling
  • Persuasive speaking
  • Inbound and outbound calls

Timeline

VA- COLD CALLER & APPOINTMNENT SETTER

TAFT HOME BUYERS
10.2022 - 05.2025

Appointment Setter

MEBS CALL CENTER MAASIN
02.2022 - 08.2022

Retail Sales Associate

Jollibee
10.2019 - 01.2021

Bachelor of Science - Business Administration

College of Maasin (CM)

Bachelor of Science - Accounting

Saint Joseph College (SJC)

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RENALYN SIMBAHON