Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Tools Used
Timeline
Generic
Jenifer Manaog

Jenifer Manaog

General VA, Administrative Assistant, Cold Caller, Customer Service
Naga City

Summary

To work and grow in a professional environment where my knowledge and experience can be used.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

GENERAL VA | ADMINISTRATIVE ASSISTANT | COLD CALLER

Golden Star Realty
08.2022 - 05.2025


  • Sent emails for 250 per day with 40% read and response.
  • Setting appointments for 10 connected people weekly, with 30 to 50% open and response.
  • Troubleshoot tools and any issues with the use of AI or ChatGPT.
  • Organized data and tracked records using Microsoft Office, such as Google Sheets and Docs.

COLD CALLER| APPOINTMENT SETTER| ADMIN ASSISTANT

NATIONAL QUICK SELL
- 08.2022
  • Cold calling random leads, setting up and scheduling appointments, Admin work by sending daily reports, data entry, sorting emails, and uploading lists of leads.

COLD CALLER | APPOINTMENT SETTER

HOME OFFER NOW
12.2019 - 02.2020
  • Cold calling looking for sellers, setting up an appointment for call backs, and/or transferring the qualified leads.

COLD CALLER | TELEMARKETER

FARMERS INSURANCE
10.2019 - 12.2019
  • Cold calling, looking for buyers, and transferring qualified leads.

COLD CALLER | TELEMARKETER

VERSATEL MARKETING
08.2019 - 09.2019
  • Cold calling and looking for insurance buyer and transferring qualified leads.

SALES AND CUSTOMER CARE REPRESENTATIVE

TELUS INT’L PHILIPPINES
05.2017 - 07.2019
  • Company Overview: (BPO)
  • Taking and processing online orders, checking up on delivery status, and assisting customers’ concerns.
  • (BPO)

SALES AND CUSTOMER CARE REPRESENTATIVE

CONCENTRIX DAKSH PHILIPPINES
07.2015 - 04.2017
  • Company Overview: (BPO)
  • Taking and processing online orders and assisting customers’ concern.
  • (BPO)

SALES | CUSTOMER SERVICE | ADMIN ASSISTANT

DIRECTO.COM PHILIPPINES
08.2014 - 07.2015
  • Company Overview: (BPO)
  • Cold calling, Admin tasks, Data entry, Sorting email.
  • (BPO)

Education

COLLEGE ASSOCIATE GRADUATE - BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT

MARINER’S POLYTECHNIC COLLEGES
01.2007 - 01.2008

HIGH SCHOOL GRADUATE - undefined

SANTOLAN HIGH SCHOOL

ELEMENTARY GRADUATE -

SANTOLAN ELEMENTARY SCHOOL
01.1999 - 01.2000

Skills

Proficient in Microsoft Office Suite

Awards And Acknowledgements

  • Best and Most Improve Agent (Top 1) at Telus Int’l Phil’s.
  • Passion for Growth Award (Training for Team Leader)
  • Sales Top Agent – Directo.com Philippines

Tools Used

CallTools, Phone burner, Zoiper, Vial Dial, Zoom, Slack, Whatsapp, Google Chat, Telegram, Google Teams, Discord, TeamViewer, AnyDesk, Podio, Sales Force, ChatGpt

Timeline

GENERAL VA | ADMINISTRATIVE ASSISTANT | COLD CALLER

Golden Star Realty
08.2022 - 05.2025

COLD CALLER | APPOINTMENT SETTER

HOME OFFER NOW
12.2019 - 02.2020

COLD CALLER | TELEMARKETER

FARMERS INSURANCE
10.2019 - 12.2019

COLD CALLER | TELEMARKETER

VERSATEL MARKETING
08.2019 - 09.2019

SALES AND CUSTOMER CARE REPRESENTATIVE

TELUS INT’L PHILIPPINES
05.2017 - 07.2019

SALES AND CUSTOMER CARE REPRESENTATIVE

CONCENTRIX DAKSH PHILIPPINES
07.2015 - 04.2017

SALES | CUSTOMER SERVICE | ADMIN ASSISTANT

DIRECTO.COM PHILIPPINES
08.2014 - 07.2015

COLLEGE ASSOCIATE GRADUATE - BACHELOR OF SCIENCE IN HOTEL & RESTAURANT MANAGEMENT

MARINER’S POLYTECHNIC COLLEGES
01.2007 - 01.2008

ELEMENTARY GRADUATE -

SANTOLAN ELEMENTARY SCHOOL
01.1999 - 01.2000

COLD CALLER| APPOINTMENT SETTER| ADMIN ASSISTANT

NATIONAL QUICK SELL
- 08.2022

HIGH SCHOOL GRADUATE - undefined

SANTOLAN HIGH SCHOOL

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Jenifer ManaogGeneral VA, Administrative Assistant, Cold Caller, Customer Service