Philip Villacorta
Cebu City
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Reliable individual with experience working at several notable hotels and resorts. Brings reliable and well-developed skills as a guest room attendant to large-scale hospitality operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Room Attendant
Crimson Hotel Resort and Spa Mactan
2010.05 - 2011.08
- CcS.Y2004
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
Room Attendant
Shangri-la Mactan Resort and Spa
2012.06 - 2012.11
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
Cabin Steward
Aida Cruiseship
2015.07 - 2016.05
- Greeted passengers on board and showed them to their allocated cabins.
- Coordinated with other departments to ensure smooth running of cabin operations.
Cabin Steward
Aida Cruiseship
2016.09 - 2017.07
- Carried out end-of-voyage cleaning duties such as deep cleaning carpets and furniture.
- Organized and stocked supplies for passenger cabins before each voyage.
Cabin Steward
Aida Cruiseship
2018.01 - 2018.11
- Inspected cabins regularly to ensure they are kept up to standards.
- Monitored inventory levels of cabin supplies and ensured sufficient stock was available at all times.
Cabin Steward
Aida Cruiseship
2019.05 - 2020.03
- Coordinated with other departments to ensure smooth running of cabin operations.
- Maintained cleanliness in all guest cabins, including vacuuming, dusting, polishing surfaces, changing bed linens and towels.
Cabin Steward
MSC Seaside
2022.07 - 2023.03
- Stocked cabin with safety guides, airsick bags, cleaning supplies and other necessary items after every flight.
- Inspected cabins regularly to ensure they are kept up to standards.
- Organized and stocked supplies for passenger cabins before each voyage.
Cabin Steward
MSC Meraviglia
2023.12 - Current
- Provided a high standard of hospitality service to passengers throughout the voyage.
- Checked cabins for maintenance issues and reported them to the relevant department.
Education
High School Diploma -
Pardo Night High School
2005-05
Skills
- Guest Relations
- Materials Storage
- Chemicals disposal
- Safety Procedures
- Housekeeping
- Sanitation Practices
- Room preparation
- Work Prioritization
Seminars And Orientations
- The International Convention for the Safety of Life at Sea (SOLAS), 05/2016
- Housekeeping Training & Public Attendant Orientation, 05/2010
- Company Orientation
- Customer Care 1 - Crimson Hospitality
- Customer Care 2 - Delighting Customers
Company Orientation
May 4-9 2010
Customer Care 1 - Crimson Hospitality
Customer Care 2 - Delighting Customers
Held last May 11 2010 - August 10, 2011
Crimson Hotel Resort and Spa Mactan, Cebu City
Housekeeping Training & Public Attendant Orientation
Held last May 2012
Shangrila Mactan Resort and Spa, Mactan Cebu City
Personal Information
- Citizenship: Filipino
- Date of Birth: 02/07/1983
- Marital Status: Married
- Religion: Roman Catholic
References
Mr. Victor Lamparas, H.R. Director & Training Manager, Crimson Hotel Resort & Spa Mactan, 401-9999
Affiliations
The International Convention for the Safety of Life at Sea (SOLAS)
Held last May2016–June2016
UV Main Campus Cebu City
Timeline
Cabin Steward
MSC Meraviglia
2023.12 - Current
Cabin Steward
MSC Seaside
2022.07 - 2023.03
Cabin Steward
Aida Cruiseship
2019.05 - 2020.03
Cabin Steward
Aida Cruiseship
2018.01 - 2018.11
Cabin Steward
Aida Cruiseship
2016.09 - 2017.07
Cabin Steward
Aida Cruiseship
2015.07 - 2016.05
Room Attendant
Shangri-la Mactan Resort and Spa
2012.06 - 2012.11
Room Attendant
Crimson Hotel Resort and Spa Mactan
2010.05 - 2011.08
High School Diploma -
Pardo Night High School
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