ROSE KRISTINE C. OCAÑA
Unit Head Assistant
Cebu City,Cebu City
Summary
Experienced sales manager dedicated to motivating and inspiring teams, leveraging extensive knowledge to expand into new markets and drive product promotion. Highly effective mentor skilled at assessing individual and group performance to implement improvements and set ambitious goals. History of establishing and nurturing profitable partnerships, demonstrating determination and a commitment to success.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
Ocaña Trading Corporation
5 2005 - 2 2007
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Senior Sales Executive
Medspecialized, Inc.
11.2021 - 03.2023
- Selling IT software and hardware.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through the implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Facilitated regular team meetings focused on goal-setting, progress updates, and strategy refinement for continuous improvement efforts.
- Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
Travel Consultant
Dyninno Inc.
10.2018 - 01.2019
- Selling international airline tickets
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Sales Specialist
Toyota Mabolo
08.2017 - 04.2018
- Selling Cars.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
Sales Manager
Megaworld Corporation
10.2014 - 07.2017
- Selling condo units
- Manage rentals
- Handle Property Specialists and mentor them.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Financial Advisor
Philam Life
11.2012 - 11.2014
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
Sales Manager for Visayas and Mindanao
Samsung Mobile
09.2008 - 03.2009
- Visit cellular phone shops to check their inventories and store displays.
- Manage sale promoters from key shops.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Representative
Cordia Communication
04.2008 - 09.2008
- Cold call selling.
- Convince customers to switch their line to ours.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Receptionist
Waterfront Hotel
03.2007 - 04.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Education
Bachelor in Science of Business Administration Major in E-Finance - Business Administration
ABE International College For Business And Accountancy
Cebu City 06.2002 - 05.2006
Skills
Sales
Languages
Tagalog
Bisaya
English
Awards
- Miss A BE International Cebu
- Top 2 Sales in Megaworld Corporation - Cebu Team
- Top Financial Advisor of the month
Volunteer Experience
- Church Volunteer, Head of the Ministry of Usherettes, train Usherette members to its role, inspire members to serve God and people, make sure the mass celebration is smooth, ensure peace and order
References
- Florencio "Jun" Baure Jr., Division Head, Megaworld Corporation, +639770919293
- Niño Aaron Rances, Sales Manager, Medspecialized, +639175551519
Projects
09/01/17, 2021 Lions Club International Foundation, Treasurer of Cebu Magellans Lion's Club, As a club member we support our fellow club members to any charitable projects such as feeding program, tree planting, gift giving to the needy, book drive, help rebuild public schools, giving relief goods to families that are affected from disasters, clean up drive and many more humanitarian projects.
10/01/20 to present, member of Social Communication Ministry, operates live feed mass celebration, edit pictures for tarpaulins and social media posts, document events.
07/2023 to present owns 2 food carts namely Master Corndog and Hunger Busters and just started doing laser engraving business.
Affiliations
- Lions Club
Software
Hubspot
CRM
Google sheet
Google Calendar
Google workspace
Zoho
Vonage
Calendly
Zoom
Google meet
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionPersonal development programsCareer advancementHealthcare benefitsTimeline
Senior Sales Executive
Medspecialized, Inc.
11.2021 - 03.2023
Travel Consultant
Dyninno Inc.
10.2018 - 01.2019
Sales Specialist
Toyota Mabolo
08.2017 - 04.2018
Sales Manager
Megaworld Corporation
10.2014 - 07.2017
Financial Advisor
Philam Life
11.2012 - 11.2014
Sales Manager for Visayas and Mindanao
Samsung Mobile
09.2008 - 03.2009
Sales Representative
Cordia Communication
04.2008 - 09.2008
Receptionist
Waterfront Hotel
03.2007 - 04.2008
Bachelor in Science of Business Administration Major in E-Finance - Business Administration
ABE International College For Business And Accountancy
06.2002 - 05.2006
Operations Manager
Ocaña Trading Corporation
5 2005 - 2 2007
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