Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic
Lynor Salapuddin

Lynor Salapuddin

Entrepreneur
Davao City, Province of Davao del Sur

Summary

Dynamic Retail Store Manager with a proven track record at Globe Telecom Inc., excelling in sales growth and customer service. Expert in staff management and problem-solving, significantly enhancing shopping experiences and reducing shrinkage levels. Skilled in sales leadership and retail operations, adept at driving performance and achieving targets.

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

26
26
years of professional experience
3
3
Certifications

Work History

Retail Store Manager

Globe Telecom Inc.
10.1997 - 05.2023
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Optimized store displays and appearance via strategic merchandising.
  • Completed routine store inventories.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Conduct coaching and performance evaluation of the staff.
  • Process hiring of staff from initial interview to on boarding process.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.

Education

Bachelor of Arts - Business Accountancy

Ateneo De Zamboanga
Zamboanga City, Province Of Zamboanga Del Sur, Philippines
04.2001 -

Skills

Sales Leadership

Retail Operations

Sales Growth

Customer Service

Staff Management

Goal Setting

Highly motivated

Problem-Solving

Cost Control

Strong multi-tasking

Store operations

Accomplishments

  • Exceeded monthly store sales goals 6 months in a row.
  • Uncovered and eliminated security issues, reducing shrinkage.
  • Achieved the first and second national store ranking within 2 years.
  • Promoted one successful new Retail Manager and Assistant Retail Manager within one year.
  • Recruited 3 regular 6 contractual employees within the year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved customer issues which led to customer loyalty and empowered staff.
  • Supervised team of 26 staff members.

Software

Microsoft Office (Word, Excel, Powerpoint, Outlook)

Database Management (Oracle, SAP Hana)

CRM (Customer Relationship Management)

CANVA (Graphic Design Tool)

Certification

Stores 101 Trainer

Timeline

Up your Service Training

03-2018

Stores 101 Trainer

01-2017

Essentials of Leadership with Ateneo De Manila University Graduate School of Business

11-2014

Bachelor of Arts - Business Accountancy

Ateneo De Zamboanga
04.2001 -

Retail Store Manager

Globe Telecom Inc.
10.1997 - 05.2023
Lynor SalapuddinEntrepreneur