Donvan Templonuevo Vadel
General Virtual Assistant
Baras, Province Of Rizal,RIZ
Summary
Acquire a career that will give me the right set of Circumstances to enhance and develop my potential And improve my skills and experiences
My aim is to embrace the client's company mission, and I support it with my talents, skills, and my passion to do hard work.
I will accompany them to reach their extensive revenue goals and other business objectives to have positive profit income in the long term. I will help them to create values that make the company a difference everywhere we engage. I will ensure a good and positive relationship with them at all times.
Knowledgeable with outbound sales] with strong background in outbound sales and proven track record of fostering client relationships. Successfully implemented strategies that enhanced lead generation and customer retention. Demonstrated effective communication and negotiation skills to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Virtual Assistant
IG Virtual Assistant (Team Lead)
01.2022 - 05.2026
- Video editing
- Team report
- Coaching
- Live audit
- Coordinated project timelines and deliverables, facilitating communication between team members and stakeholders.
- Developed streamlined processes for document management, enhancing retrieval speed and reducing errors.
- Conducted research to support strategic initiatives, providing insights that informed decision-making outcomes.
Real Estate Assistant
Prime Equity Real Estate
01.2025 - 02.2026
- Coordinated property listings and marketing materials to enhance visibility and attract potential buyers.
- Assisted in managing client communications, ensuring timely responses and high service quality.
- Supported real estate agents by organizing schedules, appointments, and property showings efficiently.
- Developed and maintained comprehensive databases for tracking leads and client interactions.
Outbound Sales Representative
FPS
08.2025 - 01.2026
- Cold Calling: Dialing pre-vetted lead lists using auto-dialers.
- Lead Qualification: Asking targeted questions to gauge a prospect’s interest and budget.
- Appointment Setting: Moving qualified leads further down the pipeline
Admin Associate
TDCX Philippines
06.2021 - 03.2023
- Administrative associates perform advanced administrative duties for businesses and public and private organizations. Their duties include overseeing budgets, issuing payments, and organizing events on the office calendar. They also assist with high-level correspondence on behalf of managers.
- TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
Outbound sales representative /Project Manager
Sutherland Global Solutions
01.2019 - 04.2021
- Conduct outbound calls for warm/cold leads and determine if they are qualified for the product.
- 6 Main tasks for project management are: Planning and Organizing, Budget management, Stakeholder management, Risk assessment and mitigation, Monitoring and reporting, and Quality assurance.
- At Sutherland, we create exceptionally engineered brand experiences that are a perfect match for the real people (and real moments) they're made for. We do that by combining human-centered design with the scale & accuracy of real-time analytics, AI, cognitive technology, and automation.
Customer Service Specialist
Alta Resources
10.2016 - 12.2018
- Common duties and responsibilities include: answer inbound calls, evaluate problems and complaints of the callers, provide proper solutions, respond to the needs of customers, sell and give information on the products or services, process orders, forms, and applications, route calls to other team members, identify any issues customers may have, report on customer feedback, complete call logs and reports, manage & update customer databases, boost customer loyalty, and more.
- Became one of the best agents for the past 7 months
- Alta Resources is a company that truly cares about people and cultivates professionals. We are a leading provider of solutions for customer management business processing outsourcing.
Education
College - Computer Science
Access Computer College
01-2016
High School - undefined
Pugad Lawin Highschool
01-2014
Skills
Communication skills 2016
Ability to work under pressure 2016
Customer Service 2016
Microsoft Office 2016 Microsoft Excel 2016 Effective Time Management 2018
Product Management Skills 2018 Shopify 101 2021 Shopify Dropshipping 2021
Shopify Basic app operations 2021 Shopify and Amazon Product Research 2021
Amazon Dropshipping 2021 Product Research 2021
Microsoft Word DS Amazon quick view
Customer relationship building
Outbound sales
Sales presentations
Target achievement
Disclaimer
I hereby certify that the information on this invoice is true and correct. Donvan Templonuevo Vadel Applicant
Section name
- 639205565814/09458644129
- Https://www.facebook.com/van.vadel
- Https://www.linkedin.com/in/van-vadel-0040a8237/
- Donvanvadel01@gmail.com
- Https://www.onlinejobs.ph/jobseekers/info/2111418
Timeline
Outbound Sales Representative
FPS
08.2025 - 01.2026
Real Estate Assistant
Prime Equity Real Estate
01.2025 - 02.2026
Virtual Assistant
IG Virtual Assistant (Team Lead)
01.2022 - 05.2026
Admin Associate
TDCX Philippines
06.2021 - 03.2023
Outbound sales representative /Project Manager
Sutherland Global Solutions
01.2019 - 04.2021
Customer Service Specialist
Alta Resources
10.2016 - 12.2018
High School - undefined
Pugad Lawin Highschool
College - Computer Science
Access Computer College