I've worked in the outsourcing industry from 2009 to April 2022 as a Systems analyst, Order Specialist, Delivery Manager, Order Manager, Order Entry, and Customer Service Specialist. As a Virtual Assistant or Virtual Administrative Assistant, I am responsible for providing remote assistance to business management professionals. My duties include conducting research and organizing data, there are also responsibilities like performing market research, creating presentations, and providing customer support. Lastly, I have good communication and verbal skills, am a critical thinker, and a problem-solver, and have an excellent grasp of grammar and spelling. Lastly, I am an individual who has outstanding computer skills and a good research-oriented approach. Has excellent computer knowledge and good internet connection. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 15 years of experience providing quality administrative support to clients. Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Excellent Customer Service Skills