Denize Paulina Junsay
Quezon City
Summary
ACHIEVEMENTS VOLUNTEER EXPERIENCE
- Academic Excellence: 2010
- Academic Honor Roll: 2007 – 2009
- Community Work – Student - teaching (Pre-school)
Overview
7
7
years of professional experience
Work History
Email Specialist
Tribe Sales (Virtual Assistant)
11.2023 - 03.2024
- Identified new opportunities for growth by conducting competitive analysis on industry trends and emerging technologies in field of email marketing.
- Collaborated with cross-functional teams to create cohesive email marketing strategies aligned with overall business objectives.
- Optimized email deliverability for clients by monitoring bounce rates, unsubscribes, and spam complaints.
- Increased customer retention through development of engaging lifecycle emails aimed at fostering long-term relationships.
- Maintained strict confidentiality when handling sensitive financial information, adhering to data protection regulations.
- Ensured timely payments by monitoring accounts payable status and maintaining accurate records.
Real Estate Agent
Robinsons Land Corporation
08.2022 - 02.2023
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
- Closed a sale of 12 million in just a week.
CEO
Mi Chamango Foodtruck
02.2019 - 11.2022
- Developed key operational initiatives to drive and maintain substantial business growth.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
Real Estate Agent
Century Properties
06.2021 - 03.2022
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Presented purchase offers to sellers for consideration.
Customer Service Associate
HSBC
03.2017 - 01.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Handled inbound calls for Credit Card/Banking.
Education
Bachelor of Science - Counseling Psychology
Arium School of Arts & Sciences Singapore
Singapore 03.2010 - 2014.09
Skills
Social Media Management
undefinedTimeline
Email Specialist
Tribe Sales (Virtual Assistant)
11.2023 - 03.2024
Real Estate Agent
Robinsons Land Corporation
08.2022 - 02.2023
Real Estate Agent
Century Properties
06.2021 - 03.2022
CEO
Mi Chamango Foodtruck
02.2019 - 11.2022
Customer Service Associate
HSBC
03.2017 - 01.2018
Bachelor of Science - Counseling Psychology
Arium School of Arts & Sciences Singapore
03.2010 - 2014.09
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