Christine Joy De Guzman
Los Baños Laguna
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Dealer Support Representative
Sunpower- ROHQ
Southwoods, Binan
2022.03 - Current
- Managed end-to-end sales order process including order creation, shipment tracking, packing list generation, and order closure to ensure accurate revenue recognition.
- Received and evaluated customer purchase orders (POs) via online platforms or traditional mail, ensuring compliance with company standards and qualifications.
- Worked closely with internal teams such as Logistics, Order fulfillment, Accounts Receivables, Finance, and RMA to seamlessly execute order management activities.
- Provided support for User Acceptance Testing (UAT) and performed various ad-hoc tasks as needed.
- Effectively manage inbound and outbound calls for Sunpower customers, including homeowners, and authorized parties, ensuring timely communications and resolution of inquiries and concerns.
Purchasing Staff
Nitto Denko Philippines
Sta. Rosa City
2018.07 - 2022.02
- Negotiated contracts with vendors to obtain the best prices for goods and services.
- Monitored stock levels of supplies to prevent shortages or overstocking.
- Established relationships with key suppliers to manage inventory levels and meet customer needs.
- Reviewed purchase orders for accuracy prior to submission for approval.
- Conducted supplier performance evaluations on an ongoing basis.
- Worked closely with other departments, such as accounting, operations, and production, to ensure supply chain efficiency.
- Reviewed invoices for accuracy prior to processing payments.
- Researched new vendors and products to ensure quality standards are met.
- Maintained records of all purchases, including pricing, delivery dates, and vendor information.
- Managed inventory levels by monitoring stock levels; ordering supplies when needed; tracking shipments; and resolving discrepancies between purchase orders and invoices.
Education
Bachelor of Science - Information Technology
Laguna State Polytechnic University
San Pablo, Laguna2018-06
Skills
- Customer Service
- Able to adapt quickly to changes and remain flexible in dynamic environments.
- Proficient in taking initiative and being proactive in identifying and addressing challenges.
- Call Documentation
- Order management system expertise
- Vendor negotiation skills
- Supply chain and inventory management
- Materials sourcing
References
Doreen Salgado | Dealer Support Representative Team Lead
Sunpower Regional Operations Headquarters
0933 377 6935
Rachel Diaz | Purchasing Manager
Nitto Denko Philippines
02 502 8820
rachel.diaz@nitto.com
Karen Entredicho | Dealer Support Representative
Sunpower Regional Operations Headquarters
0985 249 1570
Rhacel Alonsagay | PTP Analyst
Epiroc
0994 8832 617
Timeline
Dealer Support Representative
Sunpower- ROHQ
2022.03 - Current
Purchasing Staff
Nitto Denko Philippines
2018.07 - 2022.02
Bachelor of Science - Information Technology
Laguna State Polytechnic University
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