Biana Marie Espina
Los Baños,Los Baños, Laguna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Administrative Secretary
Cavalieri Football Club
07.2023 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Streamlined communication channels for optimal productivity, coordinating between departments and liaising with external stakeholders.
- Responded to inquiries from callers seeking information.
- Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Contributed to the development of long-term organizational goals by providing administrative support during strategic planning sessions.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
- Maintained inventory of office supplies and placed orders.
- Streamlined communication with external stakeholders, maintaining positive image of company.
Guidance Counseling Intern
Colegio De San Juan De Letran-Calamba
02.2024 - 04.2024
- Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Participated actively in supervision sessions to continuously enhance professional knowledge and counseling skills.
- Supported development of social skills in clients with anxiety, facilitating group activities and social exposure exercises.
- Strengthened client coping skills through teaching stress management techniques and mindfulness practices.
- Contributed to the development of new program initiatives aimed at addressing specific community mental health concerns.
- Maintained confidentiality and adhered to ethical standards throughout all interactions with clients, colleagues, and supervisors.
Psychological Intern
DSWD Haven For Children
09.2023 - 11.2023
- Conducted intake interviews with new patients, gathering essential background information to inform subsequent treatment planning efforts.
- Developed and maintained professional rapport with clients, establishing a trusting therapeutic relationship conducive to progress.
- Assisted in the development of psychoeducational materials, enhancing client knowledge and self-awareness around mental health issues.
- Delivered group therapy sessions on various topics, facilitating interpersonal connections among participants and promoting skill-building opportunities.
- Maintained accurate and timely clinical documentation, ensuring adherence to ethical guidelines and best practices in recordkeeping.
- Supported clients'' emotional well-being by providing individualized therapy sessions addressing various mental health concerns.
- Applied ethical principles throughout all professional interactions, maintaining the highest standards of confidentiality and integrity.
- Promoted positive behavioral change among clients through the implementation of evidence-based cognitive-behavioral techniques.
- Contributed to ongoing research studies, collecting and analyzing data to further the field of psychology.
- Enhanced client understanding of psychological concepts by conducting comprehensive assessments and presenting findings in an accessible manner.
- Implemented psychometric assessments as needed, identifying relevant diagnoses or areas of concern requiring further exploration.
- Cultivated and maintained relationships in culturally-diverse communities.
- Identified psychological, emotional or behavioral issues and diagnosed disorders using information obtained from evaluation techniques.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
Intern
EMS Group
07.2023 - 08.2023
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Developed strong written and verbal communication skills.
- Answered phone and performed clerical duties to assist human resources department.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
Education
Bachelor of Science - Psychology
Colegio De San Juan De Letran-Calamba
Calamba, Laguna 07.2024 - 07.2024
Skills
Verbal Communication
Languages
English
Advanced (C1)
Timeline
Bachelor of Science - Psychology
Colegio De San Juan De Letran-Calamba
07.2024 - 07.2024
Guidance Counseling Intern
Colegio De San Juan De Letran-Calamba
02.2024 - 04.2024
Psychological Intern
DSWD Haven For Children
09.2023 - 11.2023
Administrative Secretary
Cavalieri Football Club
07.2023 - Current
Intern
EMS Group
07.2023 - 08.2023
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