Microsoft Excel
Riva Villegas
Project Operations Analyst II
Binan, Province of Laguna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Project Operations Analyst
Sunpower ROHQ
Binan City Laguna
02.2022 - 09.2024
- Created and managed operational databases to store and track data and maintain accurate information.
- Optimized operational efficiency by analyzing and streamlining processes.
- Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions.
- Assessed operational performance to identify areas for improvement.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Enhanced customer satisfaction, analyzing and addressing root causes of complaints.
- Developed and maintained dashboards for real-time monitoring of key performance indicators.
- Developed written documents and reports related to programs and operations.
- Strengthened communication between departments, facilitating seamless flow of information for faster decision-making processes.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Supported supervisor and associated team members to maintain system functionality
HR Specialist (Hiring and Recruitment Process)
Applied Machining Corporation
Binan City Laguna
02.2020 - 02.2022
- Facilitated workshops for professional development of junior staff members.
- Developed training materials to enhance staff proficiency and productivity.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance
- Followed all company policies and procedures to deliver quality work
Education
Bachelor of Science - Marketing
Southern Luzon State University
Lucban, Quezon, Philippines 06.2015 - 06.2019
Skills
Data Analysis
Software
Microsoft Word
Microsoft Powerpoint
ISO Awareness
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Project Operations Analyst
Sunpower ROHQ
02.2022 - 09.2024
HR Specialist (Hiring and Recruitment Process)
Applied Machining Corporation
02.2020 - 02.2022
Bachelor of Science - Marketing
Southern Luzon State University
06.2015 - 06.2019
Similar Profiles
Christine Joy De GuzmanChristine Joy De Guzman
Dealer Support Representative at Sunpower- ROHQDealer Support Representative at Sunpower- ROHQ
Michelle Joy RamosMichelle Joy Ramos
Customer Care Representative at Sunpower Philippines Ltd- ROHQCustomer Care Representative at Sunpower Philippines Ltd- ROHQ
Alvin NaperiAlvin Naperi
Customer Care Representative at SunPower Philippines Ltd. - ROHQCustomer Care Representative at SunPower Philippines Ltd. - ROHQ