Microsoft Excel
Riva Villegas
Project Operations Analyst II
Binan, Province of Laguna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Project Operations Analyst
Sunpower ROHQ
Binan City Laguna
02.2022 - 09.2024
- Created and managed operational databases to store and track data and maintain accurate information.
- Optimized operational efficiency by analyzing and streamlining processes.
- Increased cost savings by identifying areas for process improvement and implementing cost-effective solutions.
- Assessed operational performance to identify areas for improvement.
- Enhanced data accuracy through meticulous attention to detail in data management tasks.
- Enhanced customer satisfaction, analyzing and addressing root causes of complaints.
- Developed and maintained dashboards for real-time monitoring of key performance indicators.
- Developed written documents and reports related to programs and operations.
- Strengthened communication between departments, facilitating seamless flow of information for faster decision-making processes.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Supported supervisor and associated team members to maintain system functionality
HR Specialist (Hiring and Recruitment Process)
Applied Machining Corporation
Binan City Laguna
02.2020 - 02.2022
- Facilitated workshops for professional development of junior staff members.
- Developed training materials to enhance staff proficiency and productivity.
- Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
- Gathered, organized and input information into digital database.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance
- Followed all company policies and procedures to deliver quality work
Education
Bachelor of Science - Marketing
Southern Luzon State University
Lucban, Quezon, Philippines 06.2015 - 06.2019
Skills
Data Analysis
Process updates
Reporting skills
Microsoft Excel
Microsoft PowerPoint
Multitasking
Active Listening
Microsoft SharePoint
Attention to Detail
Adaptability
Interpersonal Communication
Salesforce Software
ERP Software
Global Shop Solutions Software
ISO Awareness
Software
Microsoft Word
Microsoft Powerpoint
ISO Awareness
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Timeline
Project Operations Analyst
Sunpower ROHQ
02.2022 - 09.2024
HR Specialist (Hiring and Recruitment Process)
Applied Machining Corporation
02.2020 - 02.2022
Bachelor of Science - Marketing
Southern Luzon State University
06.2015 - 06.2019