Camyre Magos
Jimalalud
Summary
Skilled professional with experience in revenue collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
9
9
years of professional experience
Work History
Revenue Collection Clerk I
Local Government Unit of Jimalalud
04.2017 - Current
- Encoding water bills sing Microsoft Excel
- Collect payments from water bills and stall rentals
- Prepare and submit financial reports on collection and deposits
- Contributed to a positive work environment by actively participating in team meetings and sharing knowledge with colleagues.
- Increased successful debt recoveries through negotiation and establishing mutually beneficial payment plans.
- Supported management by providing detailed reports on collection efforts, trends, and areas of improvement.
- Maintained accurate client data, ensuring timely updates to credit reports and facilitating effective decision-making processes.
- Enhanced collection efficiency by implementing strategic follow-up procedures and maintaining organized records.
Cold Caller
LeadMachine
02.2022 - 08.2022
- Introduce a new system towards Human Resource Managers of a company and convince them to avail the system being offered
- Negotiates with HR managers to have a successful deal
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
Customer Service Representative
Teletech Dumaguete
07.2016 - 02.2017
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and inquiries
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Service Representative
SPI Global Dumaguete
04.2016 - 05.2016
- Initiate call towards customers to make sure orders are being placed and updated
- Ensures that customers received good quality products and services
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
Education
Bachelor of Science - Business Administration
NEGROS ORIENTAL STATE UNIVERSITY
Dumaguete, Negros Oriental03-2016
Skills
- BPO experience
- Cold Calling
- Computer literate
- Banking knowledge
- Microsoft Office
- Goal-Oriented
- Payment Processing
- Microsoft Excel
- Microsoft Word
- Mathematics skills
- Customer service
- Hardworking mentality
- Commitment to work
- Oral communication
- Written communication
- Professionalism
- Strong work ethic
- Debt collection
Personal Information
- Age: 28
- Date of Birth: 06/28/96
- Marital Status: Single
Timeline
Cold Caller
LeadMachine
02.2022 - 08.2022
Revenue Collection Clerk I
Local Government Unit of Jimalalud
04.2017 - Current
Customer Service Representative
Teletech Dumaguete
07.2016 - 02.2017
Customer Service Representative
SPI Global Dumaguete
04.2016 - 05.2016
Bachelor of Science - Business Administration
NEGROS ORIENTAL STATE UNIVERSITY
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