Summary
Overview
Work History
Education
Timeline
Generic

John Rex Malonzo

111 Bonifacio Rd Barangay Banaba Bamban, Tarlac City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of any position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Revenue Collection Clerk

Municipality Of Bamban
Tarlac City
03.2019 - 03.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Provided professional services and support in a dynamic work environment.
  • Learned and adapted quickly to new technology and software applications.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed strong communication and organizational skills through working on group projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Strengthened communication skills through regular interactions with others.

Sales Representatives

Orchids
Angeles City
03.2015 - 02.2018
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Achieved or exceeded company-defined sales quotas.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Consulted with businesses to supply accurate product and service information.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Call Center Agent

IQOR Philippines
Angeles City
04.2010 - 12.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Maintained user account data by initiating account access and establishing in database.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Performed various clerical duties by filing and faxing documents and creating customer databases.
  • Collaborated with shipping team to track shipments, verify orders and handle product returns.

Toll Teller

Tollways Management Corporation - SCTEX
Mabalacat City
05.2008 - 11.2009
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
  • Monitored toll lane activity and generated operational reports.
  • Operated toll collection equipment and processed toll payments accurately.

Education

Bachelor Of Science Computer Science -

Baguio University
Baguio City

Timeline

Revenue Collection Clerk

Municipality Of Bamban
03.2019 - 03.2023

Sales Representatives

Orchids
03.2015 - 02.2018

Call Center Agent

IQOR Philippines
04.2010 - 12.2015

Toll Teller

Tollways Management Corporation - SCTEX
05.2008 - 11.2009

Bachelor Of Science Computer Science -

Baguio University

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John Rex Malonzo