Summary
Overview
Work History
Education
Skills
Certification
Backgroundexperience
Training
Personal Information
Timeline
Generic
KHRISTAL G. MUGOL

KHRISTAL G. MUGOL

General Trias

Summary

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally.

Overview

8
8
years of professional experience
12
12
years of post-secondary education
4
4
Certifications

Work History

Process Associate

Genpact
07.2023 - 12.2024
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.
  • Handled high volumes of incoming work requests professionally while maintaining excellent organization.

Customer Service Representative – Financial Account

Iqor
07.2022 - 05.2023
  • Company Overview: Business process outsourcing (BPO)-International
  • Business process outsourcing (BPO)-International

Travel Associate Voice & Non-Voice Account

IGT Solutions
11.2021 - 07.2022
  • Company Overview: Business process outsourcing (BPO)-International
  • Business process outsourcing (BPO)-International

Store Area Maintenance/ Service Crew

7-Eleven
08.2020 - 12.2020

Training in Accounting Department

Creotec Philippines Inc.
12.2019 - 12.2019

Encoder/Office Staff at Accounting and PESO Department

Municipality of City of General Trias
04.2017 - 05.2018

Education

Senior High School -

Fiat Lux Academe
General Trias, Cavite
01.2018 - 01.2020

Secondary - undefined

Fiat Lux Academe
General Trias, Cavite
01.2014 - 01.2017

Governor Ferrer Memorial National High School - undefined

01.2017 - 01.2018

Primary - undefined

General Artemio Ricarte Memorial School
General Trias, Cavite
01.2007 - 01.2013

Skills

    Hardworking

    Organized

    Communication Skills

    Pleasing Personality

    BPO Experience

    International Voice

    Non-Voice Account

    Flexible

    Adaptable

    Initiative

    File Management

    Invoice Management

    Documentation

    Stock Replacement

    Cash Handling

    Accounting

    Balancing Accounts

    Debit and Credit

    Business Mathematics

    Payroll

    Sales Reporting

    Cleaning Equipment

    Microsoft Word

    Microsoft Excel

    Microsoft PowerPoint

Certification

With Honors, 2006-2020

Backgroundexperience

  • Iqor, Dasmarinas, Cavite, Customer Service Representative – Financial Account, 07/01/22 - 05/31/23
  • IGT Solutions, Alabang, Travel Associate Voice & Non-Voice Account, 11/01/21 - 07/31/22
  • 7-Eleven, Aguinaldo Shrine, Kawit Cavite, Store Area Maintenance/ Service Crew, 08/01/20 - 12/31/20
  • Municipality of City of General Trias, Cavite, Encoder/Office Staff at Accounting and PESO Department, 04/01/17 - 05/31/17, 04/01/18 - 05/31/18

Training

CREOTEC PHILIPPINES INC., Dasmarinas, Cavite, Accumulated 80 hours of training in Accounting Department, 12/09/19 - 12/21/19

Personal Information

  • Age: 22
  • Place of Birth: Trece Martires, Cavite
  • Citizenship: Filipino
  • Date of Birth: 02/11/02
  • Gender: Female
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Process Associate

Genpact
07.2023 - 12.2024

Customer Service Representative – Financial Account

Iqor
07.2022 - 05.2023

Travel Associate Voice & Non-Voice Account

IGT Solutions
11.2021 - 07.2022

Store Area Maintenance/ Service Crew

7-Eleven
08.2020 - 12.2020

Training in Accounting Department

Creotec Philippines Inc.
12.2019 - 12.2019

Senior High School -

Fiat Lux Academe
01.2018 - 01.2020

Encoder/Office Staff at Accounting and PESO Department

Municipality of City of General Trias
04.2017 - 05.2018

Governor Ferrer Memorial National High School - undefined

01.2017 - 01.2018

Secondary - undefined

Fiat Lux Academe
01.2014 - 01.2017

Primary - undefined

General Artemio Ricarte Memorial School
01.2007 - 01.2013
KHRISTAL G. MUGOL