Rustan Nelmida
Bachelor Of Science In Marine Transportation
Brgy. Parasapas Rosrio La Union
Summary
Dynamic Collections Manager with over 5 years thriving in high pressure, team atmospheres. Extensively trained in collection strategy. Strong team leader with clear record of success meeting revenue and staff retention goals.
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Collections Manager
Wheeltek Motorsales Corporation
Rosario La Union
08.2018 - 03.2023
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Composed effective accounting reports summarizing accounts payable data.
- Documented interactions in computer database and updated information.
- Visited premises of customers to directly collect payments.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Established procedures for collection of past due amounts.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Collection Specialist
Wheeltek Motorsales Corporation
Rosario La Union
02.2016 - 07.2018
- Achieved performance goals on consistent basis.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Trained new team members on scripts, company services, and collection strategies.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Used skip tracing and other techniques to locate debtors.
- Notified co-signers of delinquent accounts to assist in collecting payments.
Sales Representative
Wheeltek Motorsales Corporation
Rosario La Union
02.2015 - 01.2016
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Informed customers of promotions to increase sales productivity and volume.
Education
Bachelor of Science in Marine Transportation -
Panpacific University North Philippines
San Vicente Urdaneta City Pangasinan 03.2010 - 03.2013
Skills
Past due balance management
undefinedCertification
5TH Best Collection Manager
Timeline
5TH Best Collection Manager
12-2022
Loyalty Award
12-2021
Collections Manager
Wheeltek Motorsales Corporation
08.2018 - 03.2023
Best Collection Specialist
12-2016
Collection Specialist
Wheeltek Motorsales Corporation
02.2016 - 07.2018
Top 3 Sales Representative
12-2015
Sales Representative
Wheeltek Motorsales Corporation
02.2015 - 01.2016
Bachelor of Science in Marine Transportation -
Panpacific University North Philippines
03.2010 - 03.2013
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