I am looking for suitable company where I could emphasized and put my good experiences and exposed my leadership skills to work . And to be trained and willing to train possible employees with a great potential.
Professional with strong background in remote administrative support, prepared for virtual receptionist roles. Skilled in managing communications, scheduling, and customer service. Known for team collaboration and adaptability, consistently delivering results. Excellent multitasking abilities, strong communication skills, and reliable, proactive approach.
Overview
12
12
years of professional experience
Work History
Admin • Virtual Receptionist
Homeaglow
Admin • Virtual Assistant • Social Media Marketing • Content creation • SEO • Chief Operating Officer
Seektalent
Executive Assistant
Cybotix LLC
Auckland, New Zealand (Remote)
01.2024 - Current
Coordinated executive schedules, managing appointments and meetings to ensure optimal time management.
Streamlined communication between departments, enhancing collaboration and information flow.
Prepared detailed reports and presentations for executive meetings, ensuring clarity and accuracy of information.
Managed travel arrangements, optimizing itineraries to reduce costs and enhance efficiency.
Implemented office organization systems, improving accessibility to critical documents and resources.
Assisted in budgeting processes by tracking expenses and preparing financial summaries for review.
Led training sessions for new administrative staff, fostering a collaborative team environment.
Developed templates for internal communications, standardizing messaging across departments for consistency.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Served as a liaison between departments to facilitate effective communication throughout the company.
Organized and coordinated conferences and monthly meetings.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Sales • Supervisor
Transcom Worldwide
01.2023 - 01.2024
Sales • Technical Support
Telus International
01.2022 - 01.2023
Sales • Supervisor • Lead Services • Marketing Team • Social Media Marketing • Content Creation • SEO
01.2019 - 01.2022
Human Resource • HR Recruiter
Transcom Worldwide
01.2018 - 01.2019
Sales • CSR
Transcom Worldwide
01.2014 - 01.2018
Education
B.S - Computer Science
Iloilo Science and University
Lapaz, Iloilo
Skills
Marketing
Project Management
Budget Planning
Social Media
Planning
Strong organizational skills
Empathy and patience
Time management expertise
Customer Service-oriented
Data entry proficiency
Detail-oriented approach
Appointment scheduling
Document preparation
Calendar management
Problem-solving capacity
Social media monitoring
CRM software
Tech-savvy nature
Typing speed and accuracy
Follow-up and tracking
Email management
Customer service
Problem-solving
Communication
Combined experience in agent and non-agent posts means proven track record of commitments, no one will promote someone without any commitment to the role and company! Commitment is a big factor of my personality.
Leadership
Leading and supervising 15-20 people and make them perform.
Timeline
Executive Assistant
Cybotix LLC
01.2024 - Current
Sales • Supervisor
Transcom Worldwide
01.2023 - 01.2024
Sales • Technical Support
Telus International
01.2022 - 01.2023
Sales • Supervisor • Lead Services • Marketing Team • Social Media Marketing • Content Creation • SEO
01.2019 - 01.2022
Human Resource • HR Recruiter
Transcom Worldwide
01.2018 - 01.2019
Sales • CSR
Transcom Worldwide
01.2014 - 01.2018
Admin • Virtual Receptionist
Homeaglow
Admin • Virtual Assistant • Social Media Marketing • Content creation • SEO • Chief Operating Officer