Rimon Calunod
Cashier
Manila City
Summary
Proven service crew member with a track record of enhancing customer satisfaction at Jollibee through efficient service and a friendly demeanor. Skilled in beverage preparation and adept at managing high-pressure situations, achieving reduced error rates in transactions. Demonstrates exceptional multitasking abilities and a commitment to maintaining high food safety standards.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Service Crew
Jollibee
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
Costumer Service Assistants
FamilyMart
05.2023 - Current
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Answered customer questions about product availability and shipment times.
- Achieved high levels of accuracy when processing transactions/orders which led to reduced errors and increased customer satisfaction.
- Assisted customers with product selection, providing detailed information on features and benefits.
Education
Upper Secondary Education Diploma -
San Pablo National High School
San Pablo Zamboanga Del Sur06.2023
Skills
Beverage preparation
Food running
Preventive Maintenance
Food preparation procedures
Certification
Certificate of Employment
Timeline
Costumer Service Assistants
FamilyMart
05.2023 - Current
Certificate of Employment
05-2023
Service Crew
Jollibee
Upper Secondary Education Diploma -
San Pablo National High School