Professional with relevant experience, equipped to excel in this role. Expertise in managing collections, maintaining accurate records, and ensuring timely follow-up on outstanding accounts. Strong focus on teamwork, achieving results, and adapting to evolving demands. Known for reliability, organizational skills, and effective communication.
Overview
7
7
years of professional experience
Work History
Collection Assistant
Tahj NSDMM Mangenment
Avida Towers Altura Alabang
10.2025 - Current
Managed collections process to ensure timely payments and reduce outstanding balances.
Developed and maintained accurate records of customer accounts and interactions.
Collaborated with team members to resolve billing discrepancies efficiently.
Managed check deposits and ensured timely bank transactions.
Managed and reconciled skipped accounts to ensure accurate records.
Managed customer inquiries via email and phone regarding billing and payment concerns, ensuring timely and accurate resolution.
Accounting Assistant
Smart Park Systems Solutions, Inc. (SSSI)
Ayala Malls Manila Bay, Paranaque City
06.2023 - 08.2025
Prepared and maintained detailed account breakdowns for merchants, ensuring accuracy and timely updates.
Generated invoices and monitored payment postings using SAP.
Prepared final audit reports for terminated accounts, ensuring completeness and compliance.
Drafted and issued collection letters (CL3) to merchants for outstanding balances
Processed utility billings by reviewing meter readings, preparing templates, and posting charges to Accounts Receivable (AR)
Processed and prepared billing for pest control and beverage services for posting to Accounts Receivable (AR)
Managed accounts payable transactions, including Globe plan expenses and refunds of construction bonds and security deposits
Processed account adjustments, including reversals, credit memos, and debit memos, ensuring accurate financial records.
Carpark Teller
Smart Park Systems Solutions, Inc. (SSSI)
Paranaque City
11.2022 - 06.2023
Take payment for parking fees from drivers, using cash or QR.
Issue parking tickets to drivers entering the facility.
Observe traffic flow, ensuring safe entry and exit of vehicles.
Answer customer questions about parking rates, hours, and directions.
Cashier Associate
Be Connected Management Services (BCMS)
Makati City
11.2019 - 03.2021
Scanning items, processing payments (cash, credit, debit), and issuing receipts.
Greeting customers, answering questions, and assisting with purchases.
Processed contactless, chip and pin, cash and voucher payments with meticulous accuracy. Issued customer loyalty vouchers and promotional offers, encouraging repeat visits.
Bagging purchases, stocking shelves (sometimes), and maintaining a clean workspace.
Cashier
SM Super Market
Bf Paranaque City
01.2019 - 06.2019
Ensures accuracy in daily cash flow by validating sales reports.
Processed contactless, chip and pin, cash and voucher payments with meticulous accuracy. Issued customer loyalty vouchers and promotional offers, encouraging repeat visits.
Handled cash, credit, and debit transactions, ensuring accurate change and receipt issuance. Advised on engagement tactics for increased customer participation.
Education
Bachelor of Elementary Education -
Cataingan Municipal College
01-2018
Secondary - undefined
Southern Masbate Roosevelt College
01-2014
Primary - undefined
Manlut.od Elementary School
01-2010
Skills
Administrative and customer service proficiency
Transaction management
Experience with financial transactions in SAP
Effective team collaborator
Quick learner with adaptability
Skilled in English and Filipino language proficiency