RHENBELLE MAE AM-IS
PAGADIAN CITY
Summary
Versatile and results-driven professional with a proven track record at Unichan Incorporated, excelling in customer service and data entry. Enhanced office efficiency through meticulous administrative support and adeptly managed high-volume transactions at Jollibee. Demonstrates exceptional time management and Microsoft Excel skills, significantly contributing to team success and operational improvements.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Unichan Incorporated
05.2017 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Senior Cashier
Jollibee
08.2016 - 04.2017
- Collaborated with team members to achieve store targets and improve overall performance.
- Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
- Supported store promotions by accurately applying discounts and informing customers of special offers during checkout process.
- Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations.
- Managed high-stress situations effectively, maintaining professionalism and composure throughout busy periods or difficult interactions.
- Assisted in training new cashiers, resulting in a more efficient and knowledgeable workforce.
- Processed both cash and card purchases and returns.
- Communicated with customers and team members to solve problems.
- Trained team members on cash register operation and cash handling.
Education
No Degree - Business Administration
SAINT COLUMBAN COLLEGE
Pagadian, Province Of Zamboanga Del Sur, PhilippinesSkills
- Customer service
- Cash handling expertise
- Data entry
- Cash register maintenance
- Computer skills
- Office administration
- Employee scheduling
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Bank deposit preparation
Accomplishments
- Completed payroll for staff of 120 direct reports.
- Scheduling - Organized technician schedule for customer jobs.
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursCompany CulturePersonal development programsCareer advancementHealthcare benefitsWork from home optionPaid time offPaid sick leaveStock Options / Equity / Profit SharingTeam Building / Company RetreatsQuote
It is never too late to be what you might have been.
George Eliot
Timeline
Administrative Assistant
Unichan Incorporated
05.2017 - Current
Senior Cashier
Jollibee
08.2016 - 04.2017
No Degree - Business Administration
SAINT COLUMBAN COLLEGE
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