Dannah Irene Javate

Pagadian, Province of Zamboanga del Sur

Summary

Proactive and customer-focused, excelled at Jollibee Drive-Thru Rizal Branch by enhancing customer satisfaction and streamlining transactions. Demonstrated exceptional cash handling accuracy and a strong work ethic, leading to a significant increase in repeat business. Skilled in customer service and time management, adept at fostering positive relationships and efficiently managing tasks.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

years of professional experience

Certification

Work History

Cashier

Jollibee Drive-Thru Rizal Branch, UNICHAN INC.

01.2021 - 06.2023

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - in Hotel And Restaurant Management

JHCerilles State College

Balangasan District Pagadian City

07-2020

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling