Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rey John Amamio

B26 L24 Phase 1 Boston Heights Toclong Kawit Cavite City,Philippines

Summary

Strategic Operations Manager focused on maximising efficiency and productivity through effective daily operations management and process optimisation. Directed team performance evaluations and provided constructive feedback, fostering a culture of continuous improvement. Delivered outstanding quality and service, earning recognition for performance within industry.

Overview

5
5
years of professional experience

Work History

Operations Manager (OIC)

Telus Digital
Taguig City, Philippines
03.2025 - Current
  • Monitored team performance, identified improvement areas, and implemented corrective actions to enhance outcomes.
  • Cultivated supportive, positive relationships with employees to foster a collaborative working environment.
  • Monitored staff performance and developed improvement plans.
  • Evaluated team performance and provided constructive feedback to drive achievement of daily goals.
  • Developed open and professional relationships with team members to facilitate effective issue resolution.

Operations Support Team Leader

Telus Digital
Taguig City, Philippines
01.2022 - Current
  • Directed daily operations to achieve maximum efficiency and productivity.
  • Met service time expectations by optimising workflow processes.
  • Trained employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Identified issues, analysed information and provided solutions to problems.
  • Coordinated with multidisciplinary healthcare teams to develop and implement individualised care plans for patients.

Education

Bachelor of Business Administration - Business Administration Major in Operation Management

STI College Parañaque
Parañaque
01-2011

Bachelor of Science - Bachelor of Science in Nursing

Philippine Christian University
Manila
01-2008

Skills

  • Process optimization
  • Performance monitoring
  • Operational support
  • Compliance management
  • Team development
  • Strategic planning

Timeline

Operations Manager (OIC)

Telus Digital
03.2025 - Current

Operations Support Team Leader

Telus Digital
01.2022 - Current

Bachelor of Business Administration - Business Administration Major in Operation Management

STI College Parañaque

Bachelor of Science - Bachelor of Science in Nursing

Philippine Christian University
Rey John Amamio