REDENTHOR ANQUILLANO

• Company Overview: Experienced Customer Service Representative with a proven ability to multitask effectively in a high-volume call center environment.
• Skilled in assisting customers with billing inquiries to ensure clarity and satisfaction.
• Proficient in guiding customers through the purchasing process of devices and selecting suitable plans.
• Capable of providing technical support and troubleshooting to resolve issues promptly.
• Committed to delivering exceptional service and enhancing the overall customer experience.
• Experienced Customer Service Representative with a proven ability to multitask effectively in a high-volume call center environment.

Virtual Assistant – Chatter Support | OnlyFuns Platform

• Chatted with customers to answer their questions and help them subscribe to get full access to creators’ websites and videos.
• Helped increase client income by sending friendly and engaging messages that encouraged customers to subscribe and stay active.
• Watched live performance and tracked how much clients were earning to help improve their content and sales.
• Made sure customers got fast, clear, and helpful replies during every chat.
• Worked closely with clients to match their style and tone in conversations, keeping their fans happy and loyal.

• Experienced and empathetic Customer Service Representative with a strong background in the BPO industry, specializing in healthcare support. Successfully assisted clients with a wide range of needs including health, home, and auto insurance inquiries for a leading global solutions company. Proven ability to handle high call volumes, resolve issues efficiently, and deliver clear, accurate information while maintaining excellent customer satisfaction. Strong communication skills, attention to detail, and a commitment to providing dependable support in fast-paced environments.

Graphic Designer & Community Support | Augoeides Private Server (Adventure Quest Worlds Collab)
Created custom in-game items like swords, armors, helmets, faces, and cool animated gear that matched the Adventure Quest Worlds style.

• Helped manage the game's community by answering player questions, handling email and subscription issues, and keeping players updated.
• Acted as a game ambassador by engaging with players on social media and promoting events and updates.
• Made sure the game stayed fun and exciting by working closely with the team to release new content and respond to feedback.
• Helped grow the server’s player base and build a positive, active online community.