Ray Anthony Ducut
City of San Fernando
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
12
12
years of professional experience
Work History
Waiter
Norwegian Cruise Line (NCL)
Miami
11.2024 - Current
- Company Overview: Philippine Manning Agency: CF Sharp Crew Management Inc
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Prepare tables by setting up linens, silverware and glasses
- Philippine Manning Agency: CF Sharp Crew Management Inc
Assistant Waiter
Norwegian Cruise Line (NCL)
Miami
02.2023 - 11.2023
- Company Overview: Philippine Manning Agency: CF Sharp Crew Management Inc
- Philippine Manning Agency: CF Sharp Crew Management Inc
Assistant Waiter
Norwegian Cruise Line (NCL)
Miami
03.2022 - 11.2022
- Company Overview: Philippine Manning Agency: CF Sharp Crew Management Inc
- Philippine Manning Agency: CF Sharp Crew Management Inc
Assistant Waiter
Norwegian Cruise Line (NCL)
Miami
11.2019 - 04.2020
- Company Overview: Philippine Manning Agency: CF Sharp Crew Management Inc
- Philippine Manning Agency: CF Sharp Crew Management Inc
Assistant Waiter
Norwegian Cruise Line (NCL)
Miami
01.2019 - 09.2019
- Company Overview: Philippine Manning Agency: CF Sharp Crew Management Inc
- Philippine Manning Agency: CF Sharp Crew Management Inc
Delivery Rider
McDonalds
Kuwait City
04.2016 - 05.2018
- Loads, transports, and delivers items to clients or businesses in a safe and timely manner
- Reviews orders before and after delivery to ensure that orders are complete, the charges and correct, and the customer is satisfied
- Assists with loading and unloading items from vehicles
- Providing excellent customer service, answering questions, and handling complaints from clients
Account Collector
Mitsukoshi Motors Philippines Inc.
San Agustin
05.2015 - 04.2016
- Find consumers and businesses who have overdue bills
- Track down consumers who have an out-of-date address by using the Internet, post office, credit bureaus, or neighbors—a process called 'skip tracing'
- Inform debtors that they have an overdue bill and try to negotiate a payment
- Explain the terms of sale or contract with the debtor, when necessary
Delivery Rider
Shakey’s
San Agustin
05.2014 - 05.2015
- Loads, transports, and delivers items to clients or businesses in a safe and timely manner
- Reviews orders before and after delivery to ensure that orders are complete, the charges and correct, and the customer is satisfied
- Assists with loading and unloading items from vehicles
- Providing excellent customer service, answering questions, and handling complaints from clients
Service Crew
Jollibee
San Felipe
05.2013 - 05.2014
- Presents menus to clients and participates in line cooking and pre-cooking
- Takes orders from clients and serves clients satisfactorily
- Cleans up the tables after clients are through with their meals
- Deals transactions and bill processing
Education
National Certificate II - Computer Hardware Servicing
Advance Institute Technology
05.2009
SECONDARY -
Pampanga High School
City of San Fernando, Pampanga01.2007
PRIMARY -
San Fernando Elementary School
City of San Fernando, Pampanga01.2003
Skills
- Food inspection
- High-volume dining
- Food spoilage prevention
- Menu item recommendation
- Quality control
- Item promotion
- Buffet setup and takedown
- Side dish preparation
- Food service etiquette
- Professional appearance
- Food station setup
- Meal recommendations
- Dining customer service
- Beverage service
- Dining area maintenance
- Hospitality and accommodation
- Guest relations
- Cleanliness
- Plate presentation
- Table setting
- Fine dining
- Customer service
- Table bussing
Seaman's Book Validity
06/11/18, 06/08/28
Passportvalidity
04/27/18, 04/26/28
Languages
- English
- Filipino
- Kapampangan
References
- Jeffrey L. Pamintuan, 09397230499, Assistant Manager, McDonalds SM City Pampanga – Annex
- Michael N. Quilala, 09158803740, School Librarian, San Vicente Pilot School for Philippine Craftsmen
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief, and that any failed information I made in this application will disregard my qualification.
Seaman's Book Number
1362311-C1276485
Personal Information
- Age: 34
- Height: 5'5”
- Weight: 65 kgs
- Passport Number: P6952856A
- Date of Birth: 07/22/90
- Gender: Male
- Nationality: Filipino
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Waiter
Norwegian Cruise Line (NCL)
11.2024 - Current
Assistant Waiter
Norwegian Cruise Line (NCL)
02.2023 - 11.2023
Assistant Waiter
Norwegian Cruise Line (NCL)
03.2022 - 11.2022
Assistant Waiter
Norwegian Cruise Line (NCL)
11.2019 - 04.2020
Assistant Waiter
Norwegian Cruise Line (NCL)
01.2019 - 09.2019
Delivery Rider
McDonalds
04.2016 - 05.2018
Account Collector
Mitsukoshi Motors Philippines Inc.
05.2015 - 04.2016
Delivery Rider
Shakey’s
05.2014 - 05.2015
Service Crew
Jollibee
05.2013 - 05.2014
National Certificate II - Computer Hardware Servicing
Advance Institute Technology
SECONDARY -
Pampanga High School
PRIMARY -
San Fernando Elementary School
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