Princess Mae Anorma
Collections Associate
Mandaluyong City,Metro Manila
Summary
To use my skills and experience in an organization that is globally and locally renowned, this is not to say that I am the best, rather that is a challenge for I know I have so much to learn. Furthermore, I am committed to perform quality work for the company.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work History
Collections Support Associate
Accenture Inc.
07.2019 - Current
- Collections Support Associate
Customer Service Representative
FIS Global Solutions
09.2016 - 06.2018
- Worked as a Customer Service Representative
Teacher
National College of Business and Arts
06.2015 - 03.2016
- Worked as a Grades 7 & 8 teacher as well as a Grade 7 adviser and was assigned to be a program organizer for Scouting and Intramural
Clerk
National College of Business and Arts
10.2014 - 04.2015
- Worked as a clerk in Elementary Department
Education
Bachelor of Secondary Education Major in MAPEH -
University of Rizal System, Angono Campus
01.2010 - 04.2014
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Janosa National High School
Binangonan, Rizal 01.2006 - 04.2010
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Malakaban Elementary School
Binangonan, Rizal 01.2000 - 04.2006
Skills
Has eagerness for learning, high stress tolerance and willing to be trained
Customer Service
Performance Improvement
Time Management
Flexible Schedule
Customer interaction
Payment Processing
Customer Assistance
Computer Proficiency and Microsoft Office
Adaptable and Flexible
Goal-Driven
Reliable and Responsible
Professionalism
Excellent Communication
Call center experience
Customer Correspondence
Logging call information
Personal Information
- Age: 30
- Height: 5'2"
- Weight: 102 lbs
- Date of Birth: 12/23/93
- Nationality: Filipino
- Marital Status: Single
- Religion: Roman Catholic
References
- Elaine Gayas, Team Lead, Accenture Inc., +639164823770
- Vangielyn Diaz, High School Teacher, Casimiro A. Ynares Sr. Memorial National High School, +639056056215
Accomplishments
I am one of the consistent Top Performer among my colleagues as I am very committed with my job and always making sure that I am meeting and exceeding clients expectations.
Timeline
Collections Support Associate
Accenture Inc.
07.2019 - Current
Customer Service Representative
FIS Global Solutions
09.2016 - 06.2018
Teacher
National College of Business and Arts
06.2015 - 03.2016
Clerk
National College of Business and Arts
10.2014 - 04.2015
Bachelor of Secondary Education Major in MAPEH -
University of Rizal System, Angono Campus
01.2010 - 04.2014
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Janosa National High School
01.2006 - 04.2010
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Malakaban Elementary School
01.2000 - 04.2006