PRINCE EVAN SOLLANO
Virtual Assistant | Administrative Professional
Banawa Cebu City
Summary
Highly organized and tech-savvy Virtual Assistant & Administrative Professional with 4+ years of experience in providing administrative support, customer service, and project coordination. Skilled in managing emails, scheduling, data entry, and customer support, ensuring seamless business operations. Adept at handling multiple tasks efficiently while maintaining high attention to detail and accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Virtual Assistant & Administrative Support
ToonCraft
11.2022 - 06.2024
- Managed email correspondence, scheduling, and document organization for clients.
- Handled data entry, spreadsheet management, and research tasks efficiently.
- Assisted in coordinating projects, tracking deadlines, and organizing task management tools like Trello/Asana.
- Provided exceptional customer service, responding to inquiries and resolving issues promptly.
- Maintained client databases, prepared reports, and organized digital files for easy access.
- Conferred with customers by telephone, chat or email to provide information.
Costumer Support
SwiftAssist Solutions
04.2019 - 08.2023
- Addressed customer inquiries promptly, ensuring professional and efficient communication.
- Managed data entry and customer records.
- Assisted in social media management and content scheduling.
- Followed up on leads generated through customer interactions and marketing campaigns.
Business Soft Skills Trainer
Volunteer Group
07.2020 - 02.2021
- Developed and Delivered Interactive Workshops: Designed and conducted engaging workshops focused on essential soft ski ls such as stress management, financial literacy, and effective communication.
- Facilitated Group Training Sessions: Led training sessions for diverse groups, including managers and employees, fostering a co laborative learning environment.
- Provided constructive feedback to participants throughout the training process, fostering self-awareness and personal growth among attendees.
Education
English Education
College of Technological Science
Cebu City, Philippines 04.2001 -
Skills
- Virtual Assistance & Administrative Support
- Email & Calendar Management
- Data Entry & Organization
- Customer Service
- Google Workspace & Microsoft
- Social Media Coordination
- Project Management (Trello, Asana)
- Content Scheduling & Basic Graphic Design
- Basic Video Editing
Certification
TESOL
Timeline
Virtual Assistant & Administrative Support
ToonCraft
11.2022 - 06.2024
Business Soft Skills Trainer
Volunteer Group
07.2020 - 02.2021
TESOL
09-2019
Costumer Support
SwiftAssist Solutions
04.2019 - 08.2023
English Education
College of Technological Science
04.2001 -
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