Customer Service for Electronic Wallets Lay out graphics and documents Advertise online Set appointment settings Research and watch informative content
Remark Carencia
Data Analyst
Barotac Viejo
Summary
Dynamic professional with a proven track record in managing client inquiries, processing transactions efficiently, and cultivating strong relationships that enhance customer loyalty. Expertise in maintaining customer accounts with meticulous attention to detail while effectively leveraging CRM systems to optimize operations and elevate service delivery. A steadfast commitment to providing exceptional support ensures that client expectations are consistently exceeded. Passionate about driving results through a customer-centric approach and continuous improvement.
Overview
2
2
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Data Encoder
Department of Labor and Employment
10.2017 - 01.2018
• Processed daily time records and accomplishment reports.
• Verified and ensured data accuracy.
• Maintained error-free entries.
• Presented comprehensive, precise reports to DOLE office.
• Committed to data accuracy and detail for informed decision-making.
Hotel Attendant
Lotel D' Emily
09.2015 - 09.2017
- Provided guests with detailed information about amenities, room options, and rates.
- Addressed guest enquiries and ensured satisfaction.
- Collaborated with various hotel departments for a smooth operation.
- Enhanced guest experience through strong customer service skills.
Education
Bachelor of Science - Information Technology
Iloilo State University of Fisheries Science And Technology
Barotac Nuevo, Province Of Iloilo, Philippines08-2022
Skills
Client communication
Certification
Civic Welfare Training Services (CWTS)
Interests
Additional Information
• Emphasizes meticulous attention to detail and commitment to data accuracy.
• Driven by ambition, seeking opportunities for growth.
• Developed exceptional communication skills and customer service as a hotel attendant.
• Strong adaptability, excelling in dynamic work environments.
• Contributes effectively to team success.
Timeline
Data Encoder
Department of Labor and Employment
10.2017 - 01.2018
Hotel Attendant
Lotel D' Emily
09.2015 - 09.2017
Bachelor of Science - Information Technology
Iloilo State University of Fisheries Science And Technology