Mercilyn Castro
Corpuz
Cavite City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Email Manager - Appointment Setter
Freelance
Working Remotely
11.2022 - Current
- Inbox and Process Management
- Accommodate and respond to email communication per business rules and script.
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with clients and prospects.
Appointment Setter
TaskUs
Imus, Cavite
11.2020 - 12.2022
- Freight and Logistics
- Scheduling shipments from vendors to different depots through various outreach methods such as outbound calls, emails and customers’ tools.
Education
Bachelor of Science - Business Management
CAVITE STATE UNIVERSITY – CAVITE CITY CAMPUS
Cavite City, Philippines 08.2018 - 06.2019
K-12 Graduate - Accountancy, Business, And Management
CAVITE NATIONAL HIGH SCHOOL – SENIOR HIGH SCHOOL
Cavite City, Philippines 06.2016 - 05.2018
Skills
Making appointments
Appointments scheduling
Google Workspace
Written Communication
Communications management
Client communication
Software
Google Workspace
Microsoft Office
Social Media
Timeline
Email Manager - Appointment Setter
Freelance
11.2022 - Current
Appointment Setter
TaskUs
11.2020 - 12.2022
Bachelor of Science - Business Management
CAVITE STATE UNIVERSITY – CAVITE CITY CAMPUS
08.2018 - 06.2019
K-12 Graduate - Accountancy, Business, And Management
CAVITE NATIONAL HIGH SCHOOL – SENIOR HIGH SCHOOL
06.2016 - 05.2018