Melissa Jaronell Balbarosa
Tagaytay City
Summary
Passionate tourism student seeking an internships to gain practical experience that complements my
academic knowledge and enhances my skills in the hospitality and tourism industry. I aim to engage, influence, and build strong partnerships with clients, driving business growth and success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pastry Kitchen Helper
Taal Vista Hotel
05.2023 - 06.2024
• Supported catering events and special functions.
• Assisted pastry chefs with food preparation, plating, and presentation.
• Maintained cleanliness, organization, and sanitation standards.
Receptionist
PUSÔ Grill and Restaurant
08.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor Of Science In Tourism Management -
City College of Tagaytay
Skills
Customer Service
Communication Skill
Food Safety and Hygiene
Time Management
Detail-oriented and highly organized
Adaptable and flexible to changes
Certification
-Risk and Crisis Management of Gardenia Philippines Online Seminar
(January 13, 2022)
-Embracing the Dynamic Future in the Aviation Process - Okada, Manila
(May 25, 2023)
-Manila Immersion Tour by Harimanok Tours and Events
(May 25, 2023)
- Hotel Familiarization Tour - Okada Manila
(May 25, 2023)
- Introduction to Hospitality Operation - Park Inn by Radisson Clark
(January 19, 2024)
- Cabin Crew Seminar in OMNI Aviation Clarkfield, Pampanga
( January 20, 2024)
- Filipino Brand of Service Excellence Seminar by Harimanok Tours and Events
( July 08, 2024)
CHARACTER REFERENCE:
Ms. Ivy Fe Mendoza-Hong
Tagaytay City Cavite
+639970660498
Timeline
Pastry Kitchen Helper
Taal Vista Hotel
05.2023 - 06.2024
Receptionist
PUSÔ Grill and Restaurant
08.2022 - 06.2023
Bachelor Of Science In Tourism Management -
City College of Tagaytay
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