Marizel Dimaano
VIRTUAL ASSISTANT
Batangas,BTG
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Self-motivated work ethic to perform effectively in independent or team environments. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Real Estate Virtual Assistant
Real Hungry Property Investing LLC
05.2022 - 11.2025
- Handled high-volume inbound/outbound calls to homeowners in designated market area to pre-qualify them.
- Delivered scripted pitch to potential leads, build rapport with sellers/buyer, listen, solve problems, overcome objections
- Identify their interest, verify and asked pertinent questions, collecting information, motivation, timeframe and properties condition.
- Manage leads and stay organized using internal CRM, including adding leads, conversation notes, response times, appointments, and follow-up attempts into database.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Coordinate and work closely with the disposition/acquisition team assisted in marketing /launching new deals/contract assignment to prospective cash buyers.
- Assisted in reaching out to cash buyers with the list provided, launch new assignment contract/deals to determine their interest, and answer inquiries.
- Setting appointments and follow up daily with prospective cash buyers via phone, text, and email for the property showings/viewings and answering buyer inquiries.
- Maintain records accurately and updates within the CRM system with the cash buyers information, and recorded conversation notes for tracking/monitoring purposes.
- Assisted in end-to-end hiring processes, from candidate sourcing and screening through interviews and successful onboarding.
- Assisted in training, mentoring, and shadowing team members, supporting skill development and continuous performance improvement.
- Assisted in conducting scheduled team meetings to give some sales updates, team performance, call listening and feedback, collaborate with the team members, sharing ideas, and building trust.
- Meet daily, weekly, and monthly targeted sales and activity goals.
Real Estate Appointment Setter
Prosperity Home Buyers
10.2021 - 05.2022
- Acted as first point of contact and built relationships with customers using strong persuasion and active listening skills.
- Gather and verify information including 4 pillars, explain to them about company, its culture, benefits, and growth opportunities.
- Scheduled follow up calls with potential homeowners to speak with sales person or to acquisition team.
- Utilized CRM system to track and manage leads and keeping appointments organized.
- Proactively identify and overcome objections to ensure customer satisfaction, maintain good relationships to establish trust and credibility
Real Estate Cold Caller
Offerhut
10.2020 - 10.2021
- Called prospective homeowners in designated market area using ready script to pre-qualify leads. Nurture leads, ask pertinent questions, collect information of homeowners including 4 pillars.
- Built rapport and engaged to them to earn their trust and attention. Paid attention to details, active listening and multitasking.
- Set up appointments for outside sales or acquisition team. Recorded and updated customer information through CRM and other online platforms.
- Do follow-up calls to potential leads to solicit further sales. Making sure to hit daily quota, and complete led 1000 calls per day.
- Update daily calls and weekly sales reporting using assigned tools.
Telemarketer Sales Representative
SHK & Associates
01.2020 - 10.2020
- Answered calls, took messages, and transferred calls to correct individuals.
- Set up appointments with interested customers according to schedule availability.
- Provided information about available products and services, membership details, and purchase advantages.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Real Estate Appointment Setter
Calltend
03.2019 - 01.2020
- Generate new leads, meet people who may want to buy or sell property and schedule meetings with interested customers.
- Answered questions about company offerings with knowledgeable responses. Handling objections properly. Circle prospecting skills.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Hitting daily quotas and over 100 calls per day.
Telesales Representative
Greylock Resources
03.2018 - 03.2019
- Called prospective customers in designated market area to qualify leads and explained product prices and packages while addressing customer questions and concerns.
- Overcame objections using friendly, persuasive strategies. Built relationships with customers using strong persuasion and active listening skills.
- Collected information, recorded and updated customer information in online systems. Set up appointments with interested customers according to schedule availability or on time transfer to outside sales team.
- Completed daily and weekly sales reporting using assigned tools.
- Completed daily and weekly sales reports using assigned tools to track performance and inform strategy.
Education
Bachelor of Science - Computer Science
03-2011
Skills
CRM Management
Problem-Solving & Creative thinking
Communication
Sales techniques
Teamwork & Collaboration
Adaptability & self-management
Leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Recognized for leadership and collaboration skills, resulting in promotion to Assistant Lead Manager after helping improve team performance and productivity.
Timeline
Real Estate Virtual Assistant - Real Hungry Property Investing LLC
05.2022 - 11.2025
Real Estate Appointment Setter - Prosperity Home Buyers
10.2021 - 05.2022
Real Estate Cold Caller - Offerhut
10.2020 - 10.2021
Telemarketer Sales Representative - SHK & Associates
01.2020 - 10.2020
Real Estate Appointment Setter - Calltend
03.2019 - 01.2020
Telesales Representative - Greylock Resources
03.2018 - 03.2019
University of Batangas - Bachelor of Science, Computer Science