Mary Jel Dela Cruz
Brgy. Jumaguicjic Ville, Roxas City
Summary
Motivated and detail-oriented Bachelor of Industrial Technology major in Food Technology graduate seeking an entry-level position where I can apply my knowledge of food processing, quality control, food safety, and production operations while contributing to the success of the organization and developing my professional skills.
Overview
5
5
years of professional experience
Work History
On-the-Job Trainee
Espacio Verde Resort
Dayao, Roxas City
01.2026 - 04.2026
- Assisted in daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Processed reservations and managed booking systems, enhancing operational efficiency.
- Collaborated with kitchen staff to deliver timely meal service during peak dining hours.
- Adapted quickly to various roles within hotel operations, demonstrating versatility and commitment to team success.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
On-the-Job Trainee
Midtown Hotel
Burgos St., Roxas City
08.2025 - 11.2025
- Provided exceptional customer service by addressing guest inquiries and resolving complaints promptly.
- Supported housekeeping team by coordinating room assignments and maintaining cleanliness standards.
Cashier
Puregold Pueblo
Pueblo De Panay
10.2021 - 04.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent counting and reconciliation.
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Promoted special offers and loyalty programs, increasing customer engagement.
Education
Bachelor of Industrial Technology - Food Technology
Capiz State University
Fuentes Drive, Roxas City06-2026
Tanque National High School
Tanque Daliva Subd., Roxas City03-2009
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Food Safety and Sanitation Practices
- Food Preparation and Handling
- Computer literate (MS Word, Excel, Powerpoint)
- Communication Skills
- Problem-Solving
- Adaptability
Languages
Filipino
English
Timeline
On-the-Job Trainee
Espacio Verde Resort
01.2026 - 04.2026
On-the-Job Trainee
Midtown Hotel
08.2025 - 11.2025
Cashier
Puregold Pueblo
10.2021 - 04.2022
Bachelor of Industrial Technology - Food Technology
Capiz State University
Tanque National High School