Gerald Estadillo
Hotel and Restaurant Associate
Quezon City,NCR
Timeline
Barista - King Bean Cafe
06.2024 - 09.2024
On-the-Job Trainee - Travel Bee Management Corp. | BIG Hotel
08.2023 - 11.2023
St. Mary's College of Catbalogan - Bachelor of Science, Hospitality Management
08.2020 - 06.2024
Work History
On-the-Job Trainee
Travel Bee Management Corp. | BIG Hotel
Mandaue , Cebu
08.2023 - 11.2023
- Controlled line and crowd with quick, efficient service.
- Ensured consistency in drink quality by adhering to standard recipes and preparation procedures.
- Cleaned counters, machines, utensils, and seating areas daily.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Barista
King Bean Cafe
Catbalogan City, Samar
06.2024 - 09.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized work environment for improved customer experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
Bachelor of Science - Hospitality Management
08.2020 - 06.2024
Skills
Table setting knowledge
Multitasking
Cash Register Operations
Active Listening
Task Prioritization
Relationship Building
Product Upselling
Coffee brewing
Adaptable and Flexible
Food Preparation
Teamwork and Collaboration
Customer Service
Hospitality and accommodation
Time Management
Beverage Preparation
Attention to Detail
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leavePaid time offCertification
- Food and Beverage NCII - 2021
- Housekeeping NCII - 2023
- TBMC BIG Hotel OJT - 2023
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