Summary
Overview
Work History
Education
Skills
Interests
Baking, Watching Kdrama
Timeline
Generic

Marjorie Estope

COSTUMER SERVICE REPRESENTATIVE
Iloilo City, Province of Iloilo,ILI

Summary

Dynamic Operations Manager with a proven track record at Alex, Alton & Eve Enterprises, excelling in performance monitoring and strategic planning. Enhanced customer satisfaction through innovative solutions and effective staff management. Skilled in financial management and problem-solving, driving operational excellence and fostering strong client relationships.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Operations Manager

Alex, Alton & Eve Enterprises
06.2011 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Education

Bachelor of Science - Management

Eastern Mindoro College
Bongabong, Oriental Mindoro, Philippines
04.2001 -

Skills

Operations management

Interests

BAKING, KDRAMA, DOGS

Tattoos

Baking, Watching Kdrama

Baking brings joy to me and to my famliy, whether it's baking for special occasions, experimenting with new recipes, or sharing treats with loved ones.  


Watching Kdrama has become a global phenomenon.  They are known for engaging storylines, memorable characters and high production quality.  My favorites are GOBLIN and ANOTHER MISS OH.


I have 5 dogs and counting...

Timeline

Operations Manager

Alex, Alton & Eve Enterprises
06.2011 - Current

Bachelor of Science - Management

Eastern Mindoro College
04.2001 -
Marjorie EstopeCOSTUMER SERVICE REPRESENTATIVE