MARIA ELLA MAE B. MORATA
Valenzuela
Summary
Dedicated administrative and corporate professional with a strong focus on providing exceptional customer service. Brings a wealth of experience and skills that can contribute to your company. Known for adaptability in any work environment, thrives in fast-paced settings, and excels at multitasking. Open-door policy ensures always approachable and ready to seize new opportunities.
Overview
6
6
years of professional experience
Work History
Technical Representative
VXI Philippines
08.2020 - 11.2020
- Resolved customer hardware issues and provided effective solutions.
Customer Relations Support 3
Convergys Philippines
08.2014 - 01.2019
- Addressed customer questions regarding billing subscriptions, provided basic troubleshooting, and managed cancellations efficiently.
Education
Bachelor of Science - Tourism and Hotel Management
Far Eastern University
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La Consolacion College Caloocan
03.2010
Skills
- Languages: Fluent in English and Tagalog (Filipino)
- Computer Applications: Photoshop, Flash Media, MS Office
- Others: Operation of other office machines such as fax machine, photocopier, scanning machines and telephone system
- Hardware maintenance
- Network management
- System administration
- Client relationship building
References
Kristel Carla, Abad, Underwriter and Back Office, 09266669254
Affiliations
- Model Platoon at Aerospace Cadet Philippines2010 -2011
- Convergys Philippines Dance Troupe2014-2017
- FEU Dance Troupe2010-2011
Languages
Japanese
Intermediate (B1)
English
Bilingual or Proficient (C2)
Timeline
Technical Representative
VXI Philippines
08.2020 - 11.2020
Customer Relations Support 3
Convergys Philippines
08.2014 - 01.2019
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La Consolacion College Caloocan
Bachelor of Science - Tourism and Hotel Management
Far Eastern University
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