Diligent, detail-oriented and experienced Revenue Officer offering solid understanding of legal and regulatory issues surrounding tax and business registration activities. Background reviewing large data sets with speed and accuracy to verify integrity of information. Talent spotting anomalies in data, information and documentation.
Overview
11
11
years of professional experience
Work History
Revenue Officer II (Taxpayers' Assistance)
Bureau Of Internal Revenue
Tagum City
02.2020 - Current
Processed applications for business registrations, along with their request for Authority to Print, on a timely manner.
Increased revenue by implementing effective tax collection strategies and monitoring taxpayer compliance.
Supported management with ad hoc reporting needs, enabling informed decision-making regarding revenue collection efforts.
Promoted transparency through clear reporting of findings during audits, enhancing understanding between taxpayers and the agency.
Contributed to a positive work environment through proactive collaboration and effective communication with colleagues.
Exceeded performance targets consistently by prioritizing tasks effectively and managing caseloads efficiently.
Improved data accuracy by validating taxpayer information and updating records as needed.
Provided exceptional customer service to address taxpayer inquiries and resolve disputes quickly.
Enhanced taxpayer education by conducting informative workshops and providing helpful resources.
Mentored junior staff members, sharing valuable knowledge gained from years of experience in the field of revenue collection.
Negotiated payment agreements with delinquent taxpayers, ensuring prompt debt resolution.
Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
Developed strong working relationships with taxpayers, fostering trust and encouraging voluntary compliance.
Responded to taxpayer questions and helped individuals complete and file tax documentation.
Members Services Officer I
Pag-IBIG Fund Davao
Pryce Tower, Bajada, Davao City, Davao Del Sur
03.2016 - 01.2020
Mentored junior staff members, helping them develop their skills and advance in their careers.
Improved department efficiency by streamlining and implementing policies and processes.
Ensure that Certificates of Sale are obtained on a timely-manner to ensure the foreclosure procedures are done efficiently and effectively.
Maintain good relations with different agencies involved in the foreclosure process, as well as with the clients involved.
Submit timely reports related to foreclosure procedures that the agency needs.
Ensures accuracy of submission of documents for applications of loan condonation and efficiently communicates with the applicants whatever concerns arises.
Accounting Staff
Sheridan Marketing, Inc.
R. Castillo, Sasa, Davao City, Davao Del Sur
05.2015 - 10.2015
Ensured accurate fixed asset tracking by performing regular physical inventory counts and reconciliations against system records.
Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
Assisted in the timely preparation of financial statements, ensuring regulatory compliance.
Enhanced internal controls for better financial management and reporting.
Managed accounts receivable collections efforts, decreasing outstanding balances owed to the company.
Developed strong relationships with vendors and deployed agents, negotiating favorable payment terms that benefited company cash flow.
Optimized accounts payable processes, reducing late fees and improving vendor relationships.
Trained new team members on accounting software and processes, promoting consistent practices across the department.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Collected and reported monthly expense variances and explanations.
Compiled general ledger entries on short schedule with 100% accuracy.
Prepared working papers, reports and supporting documentation for audit findings.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Provided journal entries and performed accounting on accrual basis.
Tracked funds, prepared deposits and reconciled accounts.
Trainee
Bureau of Internal Revenue
Davao City
07.2014 - 08.2014
Learned new materials, processes, and programs quickly.
Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Supported departmental tasks to increase understanding of industry processes.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Filled out timesheets and paperwork according to identified requirements.
Trainee
Sta. Ana Multipurpose Cooperative
Davao City
06.2014 - 07.2014
Learned new materials, processes, and programs quickly.
Supported departmental tasks to increase understanding of industry processes.
Supported organizational objectives with help from existing employees.
Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Performed administrative functions, answering phones and filing paperwork in support of department.
Filled out timesheets and paperwork according to identified requirements.
Education
MBA - Business Management
University of Immaculate Conception
Annex Campus, Bonifacio St, Davao City, Davao Del
10-2019
Bachelor of Science - Accounting Technology
Ateneo De Davao University
Roxas St., Davao City, Davao Del Sur
03.2015
Skills
Fluent in various Filipino languages such as Tagalog, Visayan dialect, and English
Various skills in MS Office applications such as Word, Excel, and Access
SAP, Firmbooks, and ACL Accounting Applications
Knowledgeable on foreclosed accounts and acquired assets
Excellent communication and interpersonal communication skills
Customer service
Mentoring staff, teamwork and collaboration
Time management
Investigative techniques and attention to details
Multitasking capacity and abilities
Accomplishments
Member of Institute of Certified Bookkeepers (MICB).
Civil Service Career Exam passer with a score of 82.59.
Affiliations
Junior Philippine Institute of Accountants (JPIA), Member, 2012-2013
Association of Accounting Technology Students (AACTS), Member, 2013-2014
Association of Accounting Technology Students-EXECOM, Program Committee, 2013-2014
Association of Accounting Technology Students (AACTS), Assist. Secretary General, 2014-2015
Nature Watch Club, Member, 2014-2015
Seminars Trainings Attended
11/12/14, SBG After 15 Years: A Discussion on SBG’s New Mission and New Vision, B502, Ateneo de Davao University
11/26/14, Inclusive Banking and Inclusive Growth, B502, Ateneo de Davao University
11/28/14, Strategic Management Forum U-Tour 2014 in partnership with Unilever, F213, Ateneo de Davao University
11/11/20, Orietation on the Regional Business Continuity and Recovery Plan
12/17/20, Microsoft Excel Training
02/22/21, Advanced Microsoft Powerpoint Training
08/23/21, Stocks and Investments Course
08/31/21, Effective Communication/Basic Business Writing Skills
05/05/22, Comprehensive Root Cause Analysis 2022
08/11/22, Stocks Market 101
09/23/23, Anti-Red Tape Act Orientation
09/21/23 - 09/22-23, Risk Based Thinking and Risk Management
10/16/23, Mental Health Awareness Briefing
11/06/23 - 11/07/23, Root Cause Analysis
05/06/24, ISO 9001:2015 and 7S Good
Skills Interests
Fluent in the English language, grammar and composition.
Fluent in Filipino and Visayan dialect.
High proficient skills in Microsoft Office, with expertise in Microsoft Office Excel and Microsoft Office Access for accounting database records and spreadsheets.
Proficient in SAP and ACL Accounting Applications.
Excellent communication skills in interpersonal interactions with customers, especially reporting presentations and other office related works.
Proficient in Firmbooks accounting system.
Knowledgeable on information regarding foreclosed accounts and acquired assets.