MARC JOSH MARAVILLA
Aspiring IT Professional and Barista
Santa Ana, Taguig City, 1630
Summary
IT student and barista with a strong sales background and knowledge of coffee production, dedicated to providing exceptional customer service and promoting sustainability. Uses technical skills to improve service efficiency and operational excellence, while also demonstrating exceptional interpersonal skills and a dedication to health and safety. Eager to contribute to a dynamic team that creates a welcoming environment for all customers.
Overview
1
1
year of professional experience
Work History
Barista
Baa Baa Thai Tea
05.2023 - Current
- Maintained an organized and clutter-free workspace, boosting overall productivity and ensuring a safe environment for both staff and customers.
- Handled customer concerns with professionalism and empathy, quickly resolving issues to enhance customer satisfaction and build long-term loyalty.
- Attentively listened to customer preferences, crafting customized, high-quality beverages that contributed to increased sales and repeat business.
Server
The Z Spot Bar
12.2022 - 4 2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Crew
FRIESPAMORE
10.2019 - 4 2020
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Senior High Education
Arellano University, Andres Bonifacio Campus
Pag-asa St., Brgy. Caniogan, Pasig City06.2023
Junior High Education
Taguig Integrated School
Liwayway, Sta.Ana Taguig City 04.2001 -
Elementary Education
Kapitan Eddie T. Reyes Memorial High School
Pinagsama Village Phase 2, Taguig City06.2015
Elementary Education
Spring Of Virtue
Phase 2, Pinagsama Village, Taguig City06.2011
Skills
Civilstatus
Single
Personal Information
- Age: 20
- Place of Birth: Philippine General Hospital, Ermita Manila
- Height: 5'9
- Date of Birth: 10/20/04
- Gender: Male
- Nationality: Filipino
- Religion: Christian
Timeline
Barista
Baa Baa Thai Tea
05.2023 - Current
Server
The Z Spot Bar
12.2022 - 4 2023
Crew
FRIESPAMORE
10.2019 - 4 2020
Junior High Education
Taguig Integrated School
04.2001 -
Senior High Education
Arellano University, Andres Bonifacio Campus
Elementary Education
Kapitan Eddie T. Reyes Memorial High School
Elementary Education
Spring Of Virtue
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