JAYSON RADAN
Barista / Bartender
Taguig,National Capital Region
Summary
Hospitality professional with experience working as a Barista and Bartender in fast-paced service environments. Skilled in preparing high-quality coffee beverages, cocktails, and non-alcoholic drinks while maintaining consistency, cleanliness, and excellent customer service standards. Experienced in handling customer orders, operating POS systems, and supporting smooth daily café and bar operations.
Strong understanding of workplace health and safety (WHS) standards, teamwork, and delivering positive guest experiences. Reliable, adaptable, and able to perform efficiently under pressure during peak service hours. Eager to contribute to a customer-focused hospitality team in Australia/New Zealand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender / Barista / Service Staff
Arancia.inc
Philippines
01.2023 - 03.2026
- Prepared and served a variety of coffee beverages, cocktails, and specialty drinks while maintaining high standards of quality, consistency, and presentation.
- Delivered excellent customer service by engaging with guests, responding to inquiries, and creating a welcoming and enjoyable customer experience.
- Managed orders, payments, and inventory tracking, ensuring accurate transactions and proper stock monitoring during busy service hours.
- Maintained cleanliness, safety, and organization of the bar and beverage preparation area in compliance with health and service standards.
- Customer Service
- POS Systems
- Inventory Management
- Communication
- Entrepreneurship
- Sales
- Human resources
- Customer relationship management (CRM)
- Business analysis
- Operations
- Branding
Virtual Assistant, Appointment Setter
Family Business
Remote
01.2023 - 02.2026
- Managed inbound and outbound communications through email, chat, and CRM systems to engage leads, qualify prospects, and schedule appointments for sales teams.
- Conducted lead generation and prospect outreach through social media, email campaigns, and cold messaging to increase potential client bookings.
- Maintained accurate records of leads, conversations, and scheduled meetings using CRM tools and calendar management systems to ensure organized workflow.
- Provided administrative and customer support by handling follow-ups, responding to inquiries, and coordinating appointments, improving client engagement and conversion rates.
- Customer Support
- Workflow Automation
- Social media marketing
- Accounting
- Business analysis
- Human resources
- Negotiation
- Strategic planning
- Market research
Payroll Manager / Shift Manager
golden arches development corp
Philippines
11.2018 - 01.2023
- Managed payroll processing, including timesheet verification, salary calculations, and payroll record maintenance to ensure accurate and timely compensation for employees.
- Supervised daily shift operations, coordinated staff schedules, and monitored team performance to maintain efficient workflow and high service standards.
- Resolved payroll and employee concerns by coordinating with management and HR, ensuring compliance with company policies and labor guidelines.
- Improved operational efficiency by maintaining organized records, tracking attendance, and supporting team members to achieve department productivity goals.
- Payroll Processing
- Operations Management
- Team Leadership
- Data Entry
- Reporting
- Machine learning
- Marketing
- Sales
- Finance
- Accounting
- Human resources
- Operations
- Business analysis
- Negotiation
- Leadership
- Critical thinking
- Strategic planning
- Video editing
- Photography
- Social media marketing
- Business intelligence
Education
Bachelor of Science - Hotel Restaurant Management
ICCT Colleges
Philippines05-2016
Skills
- Bussing and serving
- Professional service standards
- Drink preparation
- Engaging customers
- Responsible serving
- Food and beverage service
- Collaboration and teamwork
- Hospitality and guest service
- Teamwork and professionalism
- Bar service preparation
- Hospitality and accommodation
- Bar equipment use
- Anticipating guest needs
- Wine and liquor expertise
- Craft cocktail preparation
- Maintaining a clean bar
- Bar operations management
- Cash and credit transactions
- Liquor restocking
- Cocktail list development
- Outstanding customer service
- Safe food handling procedures
- Proficient in mixology
- Beer and wine recommendations
- Basic accounting
- Creative mixology
- Staff management
- Sales expertise
- Drink preparation techniques
- Beverage preparation
Certification
- Advanced AI Agent Certification N8n Dec 2025
- Designed and implemented AI-powered automation workflows to streamline repetitive tasks, improve operational efficiency, and reduce manual workload across digital processes.
- Utilized AI tools, automation platforms, and workflow systems to automate data entry, lead management, customer communication, and administrative tasks.
- Monitored and optimized automation processes by analyzing performance, troubleshooting issues, and improving workflow efficiency to support business productivity.
- Collaborated with teams to identify automation opportunities and implement scalable AI solutions that enhance business operations and digital performance.
- AI Tools Certification Tixu.ai
- Designed professional logos and brand assets using AI design tools and graphic software, creating visually appealing concepts aligned with client brand identity and marketing goals.
- Collaborated with clients to understand brand vision, target audience, and design requirements, delivering customized logo concepts and revisions based on feedback.
- Utilized AI-powered design platforms and graphic editing tools to generate multiple logo variations, improving design efficiency and creative output.
- Delivered high-quality logo files and branding materials in multiple formats suitable for digital platforms, social media, and print use.
LANGUAGE
English
Upper intermediate (B2)
Filipino
Advanced (C1)
HONORS & AWARDS
Operations Excellence Award, Recognized for significant improvements in shift workflow efficiency and operational management.
Timeline
Bartender / Barista / Service Staff
Arancia.inc
01.2023 - 03.2026
Virtual Assistant, Appointment Setter
Family Business
01.2023 - 02.2026
Payroll Manager / Shift Manager
golden arches development corp
11.2018 - 01.2023
Bachelor of Science - Hotel Restaurant Management
ICCT Colleges